Receptionist & Administrative Assistant – 12-Month Contract

About the Role

Fitzrovia is seeking a highly organized, polished, and service-driven Receptionist & Administrative Assistant to join our Corporate Operations team on a 12-month contract. The successful candidate will oversee front desk operations, ensure the smooth coordination of day-to-day office activities, and provide high-level administrative support for designated departments.

As the first point of contact for employees, clients, and visitors, they will set the tone for Fitzrovia’s professional and welcoming environment. In addition to managing reception and administrative functions, this role will ensure consistent service standards and operational efficiency across the corporate office.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, which makes this role well suited for a candidate looking to roll up their sleeves, wear multiple hats and contribute to all aspects of real estate investment and development.

This is a full-time, on-site contract position. Hours are Monday to Friday, 8:30 AM – 5:30 PM (5:00 PM on Fridays), with a 30-minute lunch break.

As we are a highly collaborative team, this role is full-time on-site, and the successful candidate will be required to work in the office Monday to Friday.

This posting is for an existing vacancy. The salary range for this position is $50,000 - $65,000, based on skills and experience.

Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

Responsibilities

Front Desk Leadership

• Act as the first point of contact for Fitzrovia’s Head Office, greeting clients, guests, and employees with warmth and professionalism.
• Oversee all front desk operations, ensuring the reception area, meeting rooms, and shared spaces are maintained to a high standard of presentation.
• Develop and maintain office procedures and checklists to ensure consistency in daily operations and service delivery.
• Partner with the Manager, Corporate Operations & Events, to identify opportunities to enhance the office experience and improve operational processes.

Administrative & Operational Support

• Answer, screen, and route incoming calls and messages professionally and efficiently.
• Manage incoming and outgoing mail, cheques, courier services, and deliveries, ensuring timely and accurate handling.
• Track, organize, and maintain office supply inventories and coordinate purchasing through approved vendors (e.g., stationery, printer supplies, office materials).
• Support meeting logistics including boardroom bookings, visitor coordination, and general administrative setup.
• Assist with document preparation, data entry, filing, and formatting of correspondence and presentations.
• Support internal communications and assist in coordinating company-wide programs or training sessions.
• Support finance, legal & asset management teams with administrative duties
• Provide back-up support to Executive Assistants and the Corporate Operations team as required.

Leadership & Team Collaboration

• Serve as a role model for professionalism, attention to detail, and service excellence within the administrative team.
• Collaborate with the Corporate Operations team to streamline processes, improve efficiency, and maintain high standards of office management.
• Act as a liaison between employees and the Corporate Operations team for administrative or facility-related inquiries.
• Provide back-up support to Executive Assistants when required

Qualifications and Experience

• College or university diploma preferred.
• Minimum 3–5 years of experience in a receptionist or administrative role
• Strong interpersonal and communication skills, with a professional and approachable demeanor.
• Highly organized and detail-oriented, with strong time management and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Proven ability to handle sensitive information with discretion and professionalism.
• A proactive, flexible, and collaborative attitude with a focus on delivering exceptional internal service.

Why Fitzrovia

Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA) and Montreal. Fitzrovia provides best-in-class development, construction, property and asset management with a focus on design, active lifestyle management and exceptional customer service.

Fitzrovia partners with public institutions, pension funds and high net worth investors who have a bias towards long-term cash flow generating assets. The company is the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management.

We focus on our people and our culture, and offer a competitive salary, benefits, and career development opportunities. Fitzrovia’s commitment to hospitality is at the core of our DNA. To learn more about Fitzrovia, our people and our properties, visit www.fitzrovia.ca.

Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at careers@fitzrovia.ca.