Job Summary
The Assistant Manager – Business Development will be responsible for identifying new business opportunities, managing client relationships, and contributing to the growth and profitability of the facilities management division. The role requires a proactive approach to market research, client engagement, and proposal development while ensuring the delivery of high-quality solutions tailored to client needs.
Key Responsibilities
- Business Development: Identify and develop new business opportunities in the facilities management sector.
- Conduct market research to understand industry trends, competitor activities, and potential client needs.
- Build a pipeline of prospective clients through networking, cold calls, and industry events.
- Client Relationship Management: Establish and maintain strong relationships with existing and potential clients.
- Act as the primary point of contact for client inquiries, proposals, and negotiations.
- Conduct regular client meetings to assess satisfaction and identify opportunities for additional services.
- Proposal Development: Prepare and deliver compelling presentations and proposals tailored to client requirements.
- Collaborate with internal teams to develop cost-effective solutions and accurate quotations.
- Ensure proposals comply with company standards and client expectations.
- Sales and Revenue Growth: Support the achievement of revenue targets by closing deals and managing contract negotiations.
- Track sales metrics and prepare reports for senior management.
- Develop strategies to maximize profitability and expand market share.
- Cross-Functional Collaboration: Work closely with operations, finance, and other teams to ensure the seamless execution of services.
- Provide feedback to internal teams for continuous improvement based on client input.
- Compliance and Reporting: Ensure all business development activities adhere to company policies and regulatory requirements.
- Maintain accurate records of business development activities, including client interactions and sales performance.
Requirements
- Proven experience in business development or sales, preferably in the facilities management industry.
- Strong knowledge of facilities management services, including cleaning, maintenance, security, and related operations.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM tools, Microsoft Office Suite, and sales tracking software.
- Ability to multitask and manage priorities effectively.
- Strong analytical skills and attention to detail.
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience working in facilities management or a similar service-oriented industry.
- Familiarity with local regulations and industry standards in facilities management.
