Junior Administrative Assistant

Responsibilities

• Receive Airline flight schedules for operating flights and summarize the list of flights operating.
• Ensure all Airline catering orders and other service requests for the flights operating have been correctly updated in ERP / VITE and communicated to internal departments.
• Escalate to the Operations Assistant on shift any deviations or discrepancies with the Airline orders.
• Validate new menus and schedules changes in the DFSM and escalate for corrections as required.
• Ensure production and flight preparation reports are generated and distributed timely to all relevant areas.
• Prepare catering quotations, generate invoices as well as track and monitor payments for cash customers.
• Compile and charge all catering services rendered for credit customers.
• Assist and support the Operations Assistant in daily operations as required.
• Support the training for the new staff and OJT plans.
• Ensure that all systems in use are working and report any issues to Assistant Operations Manager on shift.
• Take stock of office stationery and other office supplies and ensure orders are placed in a timely manner

Qualifications

• High school diploma or equivalent (certificate or diploma in Business Administration, Hospitality, Supply Chain or Catering is an advantage.
• 2 years’ experience in an administrative or office support role (experience in catering, hospitality, or food services is a plus)
• Ability to communicate effectively at all organizational levels.
• Customer service skills in a high-pressure environment.
• Achievement orientated and problem-solving capabilities.
• Ability to develop highly effective working relationships with internal and external networks.
• Ability to effectively and creatively challenge people, situations and current thinking.
• Ability to work independently and handle confidential information with discretion.
• Computer literacy (MS Word, Excel, Outlook or similar systems). Basic data entrt and reporting skills.