Job Title: Front Office & Client Experience ExecutiveLocation: DubaiIndustry: Immigration / Visa ServicesSalary: Up to AED 4,500Language: English & Tagalog
Role Overview
We are seeking a detail-oriented Front Office & Client Experience Executive who will be the first point of contact for our HNI/UHNIs clients. This role requires a professional, well-presented individual with excellent communication skills and strong administrative abilities. The candidate will ensure a seamless client experience while also managing daily office operations and administrative coordination.
Key Responsibilities
- Client Experience & Front Office
- Welcome and greet clients, partners, and visitors in a professional manner
- Maintain a premium, hospitality-focused client environment
- Offer refreshments and ensure client comfort during consultations
- Coordinate meeting room bookings and ensure readiness before client meetings
- Support consultants and senior management during client visits
- Handle incoming calls and emails with professionalism and discretion
- Maintain client confidentiality at all timesOffice Administration & Operations
- Manage daily office administration and ensure smooth functioning of the office
- Coordinate with vendors such as cleaners, maintenance teams, courier services, and office suppliers
- Ensure cleanliness, hygiene, and overall presentation of the office
- Monitor and maintain office supplies, pantry items, and inventory
- Coordinate office repairs, installations, and facility requirements
- Support event or client meeting arrangements when requiredCoordination & Tracking
- Maintain trackers related to office administration and operational expenses
- Prepare basic Excel reports for management
- Maintain courier and document dispatch records
- Support documentation and internal coordination with different departments
- Assist with scheduling and calendar coordination when require