People Services Assistant (Part-time)

Is this your next challenge in People & Culture?

We are looking for a detail-oriented and proactive Part-Time People Services Assistant to support our daily HR operations. This role is ideal for someone with prior HR/administrative experience who enjoys working in a fast-paced environment and providing reliable backend support to the People & Culture team.

The challenge is to

• Maintain and update employee personal files (P-files), including digitization and proper record-keeping
• Support pension administration processes, ensuring data accuracy and timely submission
• Handle documents administration, including preparation of leavers’ documents and IRD-related letters
• Provide frontline support via the P&C hotline, responding to general employee enquiries professionally
• Act as backup support for access card administration, including issuance and tracking
• Coordinate and arrange the collection of salary proof documents for employees
• Ensure proper documentation, filing, and compliance with company standards and policies
• Provide ad hoc administrative and operational support to the People & Culture team as required

Do you have experience in People Services or HR operations?

• Diploma or above in Human Resources, Business Administration, or a related discipline
• 1–3 years of relevant HR / administrative experience (fresh graduates with internship exposure may also be considered)
• Familiarity with HR operations, employee records handling, or payroll/pension support is an advantage
• Strong attention to detail with good organizational and data management skills
• Good communication skills with a customer-service mindset
• Responsible, reliable, and able to handle confidential information with integrity
• Proficient in MS Office applications (Excel, Word, Outlook)
• Available to work on a part-time basis (flexible working schedule may be arranged)

DFI Retail Group is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”.

At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.

The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.

The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong. DFI Retail Group is a member of the Jardine Matheson Group.

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website https://www.dfiretailgroup.com