Front Desk Receptionist/ Medical Assistant

Seeking for a Medical front desk receptionist for an Urgent Care facility. We are seeking a friendly, detail-oriented, and organized candidate for full-time/ Part Time front office position. SPANISH SPEAKING IS A MUST. MUST HAVE AT LEAST 2 YEAR OF MEDICAL FRONT DESK RECEPTIONIST EXPERIENCE!

DUTIES AND RESPONSIBILITIES

The Medical Office Receptionist serves patients by greeting and assisting them on the phone or in person.

Additionally, the receptionist schedules appointments, maintains documentation and records, facilitates the smooth running of the front office, and supports the delivery of quality patient care

• Welcomes patients and visitors by warmly greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

Comforts patients by anticipating patients anxieties; answering patients' questions; maintaining the reception area

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Helps patients in distress by responding to emergencies with empathy and appropriate response.
• Protects patients' rights by maintaining confidentiality of personal and financial information

. Maintains operations by following policies and procedures; reporting needed changes.

• Experience in medical front office procedures preferred and knowledge of medical terminology.
• Ability to always demonstrate the highest level of performance and behavior standards
• Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients
• Demonstrated attention to detail, ability to multi-task, and flexible;
• Knowledge of standard office machines including copier, fax, multi-line telephone, printers, etc.
• Ability to be a team player; support and assist team members
• Ability to work in a fast-paced environment
• Excellent verbal and written communication *Punctual/Reliable

Job Type: Full-time

Pay: $21.00 - $28.00 per hour

Experience

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: In person