Customer Service Experience to Recruitment

Customer Service Experience to Recruitment Full Autonomy – Run your desk like your own business.

True Ownership – You control your career and progression.

Total Clarity – Performance is the only limiter.

The Role

Archer is growing, and we’re seeking motivated, driven customer service professionals to join our team as Recruitment Consultants. Your experience managing clients, resolving issues, and building relationships translates directly into recruitment success.

If you’re coming from a customer service background and ready to step into a more rewarding, performance-driven career, this could be your opportunity.

At Archer, we help high-performing customer service professionals transition into recruitment, where your communication skills, resilience, and people focus directly impact your success and earnings.

As a recruiter, you will:

• Specialise in a niche market
• Have full ownership of your day-to-day activity and long-term career path
• Build trusted relationships with clients and candidates
• Be accountable for your own success and earnings
• Training & Development
• No recruitment experience?
• No problem.
• We provide full training designed specifically for professionals transitioning from customer service, including:1:1 training, Team-based training, & Ongoing mentorship
• Many of our top-performing consultants began their careers in customer service, hospitality, retail, and call centre environments.
• What they share is strong communication skills, resilience, a commercial mindset, and a desire to earn more based on performance.

What We Offer

• Lucrative Commission & Bonus – your earnings reflect your performance
• Clear and transparent promotion structure – 12 defined promotions with no blockers other than performance
• Ongoing professional development – learn sales, negotiation, account management, and become a trusted partner to clients
• Flat meritocracy – have a real voice, make an impact, and never be “just another number”What We’re Looking For
• Minimum 2 years’ commercial or customer service experience - (Customer service, customer success, customer retention, client services, client experience)
• Ability to be office-based in Dublin city centre (Monday–Friday)
• Strong drive to progress and earn
• EU Passport or Stamp 4 visa
• Average Year 1 Earnings (Base + Commission): €45,000Base DOE
• Commission Uncapped
• For more information, contact saoirse.lawton@archer.ie or call +353 (0)1 649 8517