Hospitality General Manager - Centurion New York

The Hospitality General Manager leads the daily operations, CX strategy, and business performance for Centurion New York. This role is responsible for managing a high performing team while delivering best-in-class hospitality, lifestyle, and dining experiences that reinforce the value of membership.

The Hospitality General Manager oversees all aspects of daily operations across hospitality, food & beverage, experiential programming, servicing, and private events, while serving as the primary liaison across internal enterprise stakeholders and external operating partners.

This role manages a complex, high-volume premium hospitality environment and is accountable for operational excellence, customer satisfaction, financial performance, team leadership, and strategic execution.

A successful Hospitality General Manager is an innovative hospitality leader with a passion for service, experiential concepts, and operational excellence. They possess the ability to lead cross-functional initiatives, inspire high-performing teams, and translate customer insights into elevated experiences that drive engagement, loyalty, and business growth.