Rising Fan Rooms

Mandarin Oriental, Geneva is looking for a Rising Fan to join our Rooms Team.

Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a Fan of the Exceptional.

Mandarin Oriental, Geneva Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Geneva, ideally located on the banks of the Rhône River, is a true landmark combining timeless Swiss elegance with Mandarin Oriental’s renowned hospitality.

With 181 rooms and suites, exceptional restaurants, and a passionate team of professionals, the hotel embodies our mission to transform the ordinary into the exceptional every single day.

About The Job

• Based at Mandarin Oriental, Geneva, the Rising Fan Rooms reports directly to the Director of Rooms.
• As a Rising Fan, You Will Be Responsible For12-month program: 6 months Front Office / 6 months Housekeeping
• Exposure to operations and standards in both departments
• Participation in daily operational tasks
• On-the-floor support to teams
• Assistance to the manager with operational duties
• Development of leadership and management skills
• Contribution to guest satisfaction and service standards
• Occasional team coordination in support of management
• As Rising Fan We Expect From You
• Previous experience as a Housekeeping Porter in a 5-star establishment.

Team spirit, curiosity, and a desire to learn and grow.

Good communication skills and a flexible attitude.

• Valid Swiss work permit or European passport.
• Language skills: French
• Spoken: Very good, Written: Very good English
• Spoken: Good, Written: Good Our Commitment to You
• Learning & Development
• Your success is our success.
• We craft unique learning and development programmes for every stage of your career so that you continue to grow and thrive.
• MOstay
• When you work as hard as our colleagues do, it’s important to take time off.
• As a member of the #MOfamily, you can enjoy complimentary stays and special rates for you and your loved ones at our hotels around the world.
• Health & Colleague Wellness
• Finding the right work-life balance is essential.
• Your wellbeing matters to us — that’s why we offer health benefits and wellness programmes globally.
• Local Benefits at Mandarin Oriental, Geneva
• A competitive salary and benefits package in line with the Swiss luxury hospitality market.
• Daily meals provided at our staff restaurant.
• Uniform provided and maintained by the hotel.
• We’re Fans.
• Are you?