About The Company
- Tata Communications Redefines Connectivity with Innovation and Intelligence
- Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
- Broad outline of the Role
- This role is responsible for driving sales growth and client acquisition, with a focus on leveraging data-driven insights and emerging AI tools to support and enhance sales strategies.
- The Senior Manager will utilize analytics and available AI-enabled solutions to optimize client engagement and sales processes, while maintaining strong relationships with key stakeholders.
- The role will support ongoing business operations and revenue streams, with an emphasis on responsible experimentation and upskilling in AI applications relevant to sales.
Minimum Qualifications & ExperienceBachelor s degree required MBA or equivalent preferred. 7-12 years of enterprise sales experience, particularly in technology services telecom, hardware, software, applications, cloud services . Proven track record in account management and team leadership.
Other Knowledge &
Skills
- Advanced AI Analytics Sales Tools including AI-enabled CRM features Generative AI
- Strategic Account Management
- Data-Driven Decision Making
- Relationship Management
- Adaptive Sales Strategy AI-Powered Customer Insights
- Team Leadership Cross-Functional Collaboration Technology Adaptation and Upskilling Prompt Engineering Pipeline Forecasting
Key Responsibilities
- Utilize available analytics and AI-enabled tools (such as CRM enhancements, prompt-based proposal drafting, and basic customer data analysis) to support sales planning and identify opportunities for business expansion and new client acquisition.
- Build and maintain relationships with key stakeholders and decision makers within client organizations
- Engage with customers to understand their requirements, using AI tools for supportive tasks such as needs analysis, proposal generation, etc.
- Establish and reinforce account ownership by aligning data-driven insights with clientsââ¬TM strategic objectives and operational challenges, while exploring AI-supported approaches as appropriate.
- Lead cross-functional teams, integrating technical solutions, finance, and operations,
- Contribute in operating plans, incorporating insights from analytics and AI tools to align with business strategies, .Mentor and guide team members, fostering a culture of continuous learning, responsible experimentation, and adaptation to emerging technologies in sales practices.
