AI/ML Program Manager - AML/Fraud (Banking) (Contract)

• Take ownership of large-scale, multiphase programmes involving cutting-edge fraud technology deployments and play a pivotal role in shaping future delivery frameworks across the region
• Work closely with senior stakeholders to deliver tangible business outcomes such as reduced fraud losses, improved customer experience, and scalable solutions that drive regional growth.

What you'll do

As a Programme Manager – you will be responsible for orchestrating complex programmes that span multiple workstreams. Your day-to-day activities will involve coordinating cross-functional teams from internal departments, clients, and third parties to ensure seamless delivery. You will manage all aspects of programme governance including scope definition, milestone tracking, risk management, and delivery cadence.

Acting as the primary client-facing interface, you will provide escalation points for queries and maintain a predictable engagement rhythm. Your responsibilities extend to overseeing onboarding processes, configuration tasks, model tuning efforts, and go-live support.

You will also ensure that all deployments adhere to strict security and compliance standards while optimising resource allocation and budget management. By implementing best practices across fraud technology initiatives and contributing to internal capability building through knowledge sharing sessions, you will help shape scalable frameworks that support future regional growth.

• Orchestrate cross-team coordination for largescale multiphase programmes involving Featurespace proof-of-concept and full-scale implementations.
• Oversee all aspects of deployment including onboarding, configuration, model tuning, and go-live support to ensure seamless integration.
• Own programme governance by managing scope, milestones, dependencies, risks, and delivery cadence while maintaining clear communication channels.
• Act as the primary client-facing interface providing escalation points for queries, clarifications, and follow-ups to ensure predictable engagement rhythms.
• Coordinate multiple project teams from internal departments, clients, and third parties to guarantee integrated and timely delivery of programme outcomes.
• Ensure all deployments meet stringent security, compliance, and regulatory requirements from both internal and client perspectives.
• Manage programme budgets, resource planning, and vendor dependencies to optimise cost efficiency and delivery effectiveness.
• Implement robust governance frameworks, delivery playbooks, and best practices across fraud technology initiatives to drive quality outcomes.
• Contribute actively to internal capability building through knowledge sharing sessions and evolving delivery methodologies.
• Support the development of scalable delivery frameworks that enable future growth of technology within the region.

What you bring

To excel as a Programme Manager – you will bring substantial experience gained from managing complex programmes within fintech payments banking or financial crime technology environments.

Your expertise in orchestrating large-scale projects involving diverse stakeholders will be complemented by an in-depth understanding of fraud prevention systems such as AML or other financial crime technologies used by major institutions. You possess hands-on familiarity with Agile methodologies allowing you to coordinate product roadmaps efficiently while maintaining high standards throughout release cycles.

Your interpersonal skills are exceptional enabling you to build trust at senior stakeholder levels through clear honest communication. A strong grasp of regulatory compliance across APAC markets ensures your ability to navigate intricate deployment requirements successfully.

If you have worked with data-driven or machine learning platforms your analytical approach will further enhance your impact connecting technical solutions directly with business objectives. Professional certifications like PMP PgMP SAFe or Agile add value but are not prerequisites; what matters most is your commitment to collaborative teamwork knowledge sharing continuous improvement and delivering tangible results.

• Mandatory: Over eight years’ proven experience in programme or senior project management within fintech, payments, banking or financial crime technology sectors is essential for success in this role.
• Mandatory: Demonstrated track record managing large-scale technology-driven programmes involving multiple stakeholders and workstreams is required.
• Mandatory: Deep understanding of fraud prevention ecosystems (including AML or financial crime) within financial institutions is necessary.
• Mandatory: Hands-on experience with Agile delivery methodologies including product roadmap coordination and release cycle management is vital.
• Mandatory: Exceptional stakeholder management skills coupled with executive-level communication abilities are expected.
• Mandatory: Familiarity with regulatory compliance environments across APAC markets is crucial for ensuring successful deployments.
• Nice to have: Experience working with data-driven or machine learning platforms would be highly advantageous.
• Nice to have: Strong analytical mindset enabling you to connect technical delivery with broader business outcomes is desirable.
• Nice to have: Professional certifications such as PMP PgMP SAFe or Agile are considered beneficial but not mandatory.

What sets this company apart

This organisation stands out for its unwavering commitment to fostering a collaborative inclusive workplace where every team member’s contribution is valued. Employees benefit from flexible working opportunities designed to accommodate individual needs alongside generous pension contributions that secure long-term wellbeing.

The company invests heavily in ongoing training opportunities ensuring you remain knowledgeable about industry advancements while supporting your personal development goals. With supportive leadership focused on nurturing talent through knowledge sharing sessions communal problem-solving approaches and open communication channels you’ll find yourself empowered to grow professionally within a dependable network.

The culture here prioritises empathy kindness loyalty and inter-personal connections making it an ideal environment for those who thrive on teamwork mutual respect and shared success. By joining this organisation you become part of a forward-thinking community dedicated not only to delivering outstanding results but also creating positive experiences for employees clients partners alike.

What's next

If you’re ready to take your career further by leading impactful programmes in a supportive collaborative environment apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R22107861 Cherish Choo Rui Qion