PLM Business Analyst

Job Title: PLM Business Analyst

Location: Los Angeles CA: Onsite

Key Responsibilities

• Partner with business stakeholders to gather, organize, and document business and system requirements for new requests, enhancements, and process improvements.
• Help define the business problem, clarify objectives, identify key requirements, and support scoping for incoming work.
• Serve as a point of coordination between business users and technical teams to ensure clear communication and shared understanding.
• Support day-to-day issue triage, troubleshooting, and resolution across business platforms and third-party systems.
• Assist with testing activities, including test case preparation, validation of new functionality, and bug tracking.
• Create and maintain documentation such as process flows, business requirements, SOPs, release notes and user guides.
• Help monitor system usage, data quality, and process adherence, and support analysis that improves system effectiveness and data integrity.
• Participate in project implementation activities from requirements gathering through testing, training and post-launch support.
• Support cross-functional meetings by capturing action items, following up on open questions, and helping keep work organized and moving forward.
• Build strong working relationships with stakeholders across departments and develop an understanding of the business processes supported by technology.
• Help ensure changes stay within agreed scope and that new out-of-scope requests are properly documented and routed through the intake process.

Qualifications

• 3+ years of experience in business analysis, systems analysis, project coordination, technology operations, or a related role.
• Bachelor’s degree in business, Information Systems, Computer Science, Engineering, or a related field preferred.
• Strong written and verbal communication skills, with the ability to translate business needs into clear documentation.
• Strong organizational skills and high attention to detail.
• Analytical mindset with the ability to break down problems and identify practical solutions.
• Comfort working with multiple stakeholders in a fast-paced environment.
• Basic understanding of business systems, software development lifecycle concepts, and system implementation processes.
• Experience with requirements documentation, testing, data analysis, or process mapping is a plus.
• Exposure to PLM, ERP, retail, supply chain, merchandising, or apparel industry systems is a plus.
• Familiarity with tools such as Asana, SharePoint, ticketing systems, Excel, and reporting or BI tools is a plus.
• SQL or other technical/reporting skills are a plus