Customer Services Associates (Front Desk)

Recruit Ref: L06065915

Posting Date: 2026-06-11

TRINITY MEDICAL IMAGING CENTRE LIMITED

Customer Services Associates (Front Desk)

Responsibilities

• Responsible for appointment bookings, billings and daily operational and clinical services with professional manner
• Deliver good customer service at medical care center to meet Company’s service standard
• Answer patient‘s inquiry and appointment booking in reception
• Handle patient registration and service management
• Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic
• Assist in ad-hoc tasks assigned by supervisors

Requirements

• HKCEE or above level
• Good interpersonal skills and telephone manners
• Willingness to learn, pleasant, customer-oriented and good team player
• Good command of both written and spoken English, Cantonese and Putonghua
• Experience in hospitality, tourism or customer service is an advantage but not must
• Welcome fresh graduate or non-local candidates

Industry

Hospital

Job Category / Function

Health / Beauty (Health / Beauty Care)

Administration / Secretary (Clerical / Admin Staff)

Administration / Secretary (Receptionist)

Administration / Secretary (Others)

Customer Service (Customer Service)

Job Position Level

General

Employment Term

Full Time / Permanent

Min. Edu. Level Req

F.5 / HKCEE

Minimum QF Level attained

Total Working Exp

Salary(HKD)

• (Monthly)

Location

Central & Western District

Benefits