Delivery Manager

About Ampol Powering better journeys, today and tomorrow. Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose comes from the people, businesses, industries and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen.

Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand. For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow.

Tech, Digital & Data @ Ampol As we embark on our digital transformation, we are committed to making Ampol easier to work with and within, enhancing every interaction through innovative solutions.

Our approach is anchored in data-driven decision-making and advanced technology integration, allowing us to create seamless and personalised customer experiences that truly resonate. By prioritizing value-based decisions and outcomes, we ensure that our digital transformation will drive meaningful impact and measurable outcomes.

We are dedicated to empowering our business through technology-enabled differentiation, strengthening our foundations to build sustainable value for the future. Our team thrives on the challenge of innovation—dreaming up big ideas, questioning the norm, and tackling complex problems. Together, we are shaping a future that not only meets the needs of today but anticipates the demands of tomorrow.

Join us as we embrace this journey of transformation, committed to delivering exceptional value and experiences that make a lasting impact on our business, customers and industry.

About the role

At Ampol, we're undertaking significant transformation across our Technology, Digital & Data function, and we're looking for an experienced Delivery Manager to play a key role in driving delivery outcomes across our Energy Solutions and B2B technology initiatives. This is more than a delivery role.

You'll be responsible for creating the conditions for multiple squads to thrive, uplifting delivery capability, embedding best practice ways of working, and helping our teams transition into a modern operating model that enables greater agility, collaboration and customer value.

The Delivery Manager will lead delivery execution across squads, manage delivery leads and business analysts, oversee governance and planning rhythms, and ensure alignment between technology outcomes and business priorities.

Working closely with Technology Managers, Product teams and business stakeholders, you'll create clarity, remove roadblocks, manage dependencies and drive continuous improvement to ensure our teams are set up for success. You'll be equally comfortable rolling up your sleeves to solve complex delivery challenges as you are influencing senior stakeholders and building the capability of those around you.

Lead delivery excellence. Build high-performing teams. Help shape the future of how we deliver technology at Ampol.

Key Responsibilities

• Drive effective and predictable delivery across multiple technology squads and initiatives.
• Lead and coach Delivery Leads and Business Analysts, building a culture of accountability, collaboration and continuous improvement.
• Uplift delivery capability and embed agile delivery best practices across the portfolio.
• Partner with Technology Managers to establish and sustain high-performing squads.
• Facilitate quarterly planning, prioritisation and delivery governance processes.
• Manage cross-squad dependencies, risks and impediments to maintain delivery momentum.
• Provide visibility of portfolio progress through meaningful reporting and stakeholder engagement.
• Foster strong relationships across technology, business and vendor partners to achieve shared outcomes.
• Support the ongoing evolution of Ampol's technology operating model and ways of working.
• What you’ll bring:
• You're an experienced delivery leader who thrives in complex environments and enjoys bringing people together to achieve outcomes.
• You'll combine strong delivery expertise with outstanding stakeholder management skills and know how to influence, coach and lead without relying solely on authority.
• You are passionate about developing people, improving delivery maturity and creating environments where teams can perform at their best.
• Significant experience leading large-scale technology delivery across multiple teams/streams or squads within enterprise environments
• Experience leading Delivery Leads, Scrum Masters, Project Managers or similar delivery professionals.
• Experience with technology delivery in the card, payments, energy or customer space would be advantageous
• Strong knowledge of Agile, Lean and contemporary delivery practices.
• Proven ability to drive execution, manage competing priorities and navigate complex dependencies.
• Exceptional communication, stakeholder management and influencing skills.
• Experience building high-performing teams and lifting organisational delivery capability.A continuous improvement mindset and passion for coaching others.
• Strong commercial awareness and a focus on achieving business outcomes through technology.
• We’ll take you further by: Our total remuneration is competitive.
• This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars!
• We are flexible.
• Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
• We value recognition.
• We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
• Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.
• Baby
• Care Package - financial and flexible support for parents transitioning back to work.
• Need some wheels?
• Novated Lease options are available.
• Remote working opportunities 3 days well-being leave – 4 weeks’ annual leave and the opportunity to purchase 2 further weeks of leave
• Invest in your future with the Employee Share Scheme
• Access to Ampol's Benefits & Recognition platform providing you access to retail discounts and cashbacks at over 500+ retailers in Australia that assist with everyday living expenses
• Care for your Community.
• Spend one paid day a year volunteering with one of our Ampol Foundation partners.

Additional Information

By clicking apply, you confirm you have read and agree to our Ampol Recruitment Privacy Collection Statement. We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique.

We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.