Operations Manager

Operations Manager - London - £60,000 - £65,000 + 10% BonusAn exciting opportunity has arisen for an organised and commercially minded Operations Manager to join a growing residential living business operating across the UK.This role offers the opportunity to work across a diverse portfolio of Build-to-Rent and co-living communities, supporting operational performance, delivering business improvement projects, and helping to drive exceptional resident experiences.

Reporting into a senior operational leader, you will play a key role in implementing change, improving processes, supporting new site launches, and ensuring operational standards are consistently achieved across the portfolio.

Key Responsibilities

• Lead and deliver operational improvement projects across the business.
• Drive process improvements and implement new initiatives that enhance efficiency and resident satisfaction.
• Support the onboarding and mobilisation of new residential communities.
• Conduct site audits, inspections and performance reviews to ensure operational standards are maintained.
• Work closely with site teams to identify opportunities for improvement and deliver measurable results.
• Analyse operational data and performance metrics to support decision-making.
• Assist with business planning, strategy implementation and operational reporting.
• Build strong relationships with stakeholders across the organisation and wider industry.

About You

Experience within residential property, Build-to-Rent, PBSA, co-living or a similar operational environment.

Strong compliance, auditing and operational experience.

Highly organised with excellent attention to detail.

Analytical mindset with the ability to interpret data and identify trends.

Comfortable managing multiple priorities in a fast-paced environment.

Strong communication and stakeholder management skills.

Technology-savvy and confident working with operational systems and reporting tools.

• The Package£60,000 - £65,000 basic salary10% annual bonus
• Opportunity to work with a growing and innovative residential living platform
• Excellent career development and progression opportunities
• Please apply or get in touch for more information.