Manager, ADC APAC Business Operations Supply Chain & Logistics

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

The Opportunity

As the Manager, ADC APAC Business Operations Supply Chain & Logistics, you will lead the end-to-end supply chain operations across ADC Asia Pacific (APAC), with full accountability for supply chain performance, inventory, sales and operations planning, and third-party logistics execution.

This role will drive operational excellence, enable growth and scale and deliver end-to-end effectiveness of our APAC Supply Chain.

Primary Objective

Lead the end-to-end supply chain operations across ADC Asia Pacific with full accountability for supply chain performance, inventory, sales and operations planning, and third-party logistics execution. This role will drive operational excellence, enable growth and scale and deliver end-to-end effectiveness of our APAC Supply Chain

What You’ll Do

• Oversee supply planning and inventory management, identify supply risks and develop mitigation plans with stakeholders.
• Lead inbound & outbound logistics, NPI support / labeling review, ownership of warehouse and related contracts.
• Ownership of order management process across Asia, such as customer orders, samples, FOC, warranty, and returns.
• \Oversee Asia Pacific eCommerce and drive strategic cross functional alignment, including Commercial, Marketing, IT and Finance.
• Act as subject matter expert (SME) on Customs and Trade Compliance (C&TC).
• Enhance supply chain infrastructure and performance monitoring mechanism across multiple business models in Asia Pacific markets.
• Executive Sales & Operations Planning by aligning demand, supply, and financial targets, including liaison between Finance and Customer Experience.
• Optimize supply chain processes such as securing goods availability and product launches by coordinating with internal stakeholders.
• Support commercial strategy and expansion by defining, designing, developing and optimizing the supply chain network across APAC.
• Drive daily operational Excellence of third-party supply chain & logistic providers to achieve commercial goals and enhance customer experience.
• Drive strategic partnership with third-party logistics providers to achieve commercial goals by initiating continuous improvement mechanism.
• Initiate supply chain projects to drive operation excellence and enhance customer satisfaction across APAC.
• Steer data-driven decision-making process by leveraging dashboards and performance metrics to manage service, costs, and risks.
• ADC APAC Division Security Coordinator for SAP, maintaining segregation of duties, especially between OTC, SCM, and PTP.
• Supervise and develop a direct team of 6 Supply Chain planners across Asia Pacific, as well as indirect team of Order Entry across Asia Pacific.
• This role will be part of the International Business Operations team and work closely with the ADC APAC Demand Planning organization.

Requirements

• Bachelor’s degree with 8+ years of end-to-end supply chain experience, with leadership experience.
• Strong background and track record in planning, supply chain operations, supply chain network design & standardization, logistics partner management; experience in both B2B and B2C is a plus.
• Excellent analytical, communicational, project and operations management skills.
• Proven track of records in stakeholder and supplier management / governance expertise.
• Experience within FMCG, healthcare, E-commerce or similar industries.
• Warehouse Implementation and IT integration expertise.
• Travel up to 40%.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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