Assistant Manager - CRM Project Delivery

Stratagile is hiring for

Assistant Manager - CRM Project Delivery (Korea)

CRM Rollout for Pharmaceutical Client - Seoul, South Korea

Location: Seoul/Remote

Commitment: 1-2 hours/day

Start: Immediate

Type: Flexi-time Freelance

The Opportunity

We are rolling out a whitelabelled version of our proprietary CRM platform (StratCRM) for a pharmaceutical company based in Seoul, South Korea. We are looking for a bilingual (English + Korean) freelance Project Delivery Manager to act as the operational bridge between our Singapore-based technical team and the Korean client stakeholders.

This is a flexi-time, remote engagement - ideal for someone who wants meaningful project ownership without a full-time commitment.

Key Responsibilities

• Act as the primary delivery point of contact between Stratagile and the client's Seoul-based team
• Coordinate rollout timelines, requirements gathering, UAT cycles, and issue resolution
• Bridge communication between English-speaking technical teams and Korean-speaking client stakeholders
• Track project milestones, risks, and dependencies; provide regular status updates
• Support business/process alignment between the client's operations and the CRM platform configuration
• Facilitate user training, onboarding documentation, and change management where needed
• Escalate technical blockers and coordinate with the development team for resolution

Requirements

• (Must Have) Bilingual fluency in English and Korean
• Based in Seoul or otherwise able to work Korea business hours (KST)
• Prior experience in project or delivery management, ideally involving software, CRM, or SaaS implementations
• Comfortable working with both technical and non-technical stakeholders across cultures
• Strong organisational, communication, and client-facing skills
• Basic understanding of business process management and digital transformation concepts
• Familiarity with CRM platforms (Salesforce, HubSpot, Veeva, or similar) is a strong plus
• Experience in the pharmaceutical or healthcare industry is a bonus

Engagement Details

• Type: Freelance/Contract - Flexi-time, Remote
• Commitment: Approximately 1-2 hours per day
• Start Date: Immediate onboarding
• Duration: Ongoing (project-based, with potential for extension/conversion)
• Rate: Competitive - based on experience (open to discussion)
• Working Location: Seoul/Virtual

About Stratagile

Stratagile is a digital transformation company headquartered in Singapore with a global footprint across 15 cities and 250+ team members. Part of the CHIME Group (London), we are ISO 27001 certified and serve 150+ brands worldwide - including Roche, Pfizer, MSD, Shell, Standard Chartered, Canon, and Philips.

Our pillars of expertise span CRM & Marketing Automation, Digital Transformation Consulting, Platform Development, eCommerce, Data Analytics, and Campaign Management. We are technology partners with Adobe, Salesforce, Veeva, AWS, and Sitecore, among others.

In the healthcare and pharma space, Stratagile is recognised for translating complexity into simplicity - delivering Veeva CLM solutions, multichannel CRM rollouts, eDetail aids, and analytics dashboards for global pharmaceutical brands including Novo Nordisk, Bayer, GSK, Abbott, and Roche.

How to Apply

Interested candidates are invited to send an email to yash.p@stratagile.com (preferred) or a LinkedIn message (https://www.linkedin.com/in/yashmehta-1/) with the following:

• Resume
• A brief summary of your relevant experience
• Your availability and preferred working hours
• Hourly rate expectations
• A link to your LinkedIn profile or portfolio

Shortlisted candidates will be contacted for a brief introductory call with the project lead.