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HDR
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
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' https://www.hdrinc.com/our-story' Own service delivery and operational performance for enterprise connectivity services, including datacenter edge connectivity, office LAN/WAN, branch networking, wireless, firewall services, and public/private cloud connectivity.
Establish priorities, service objectives, and operational expectations aligned with enterprise IT strategy.
Directly manage connectivity engineers and/or leads; set clear expectations for delivery, accountability, collaboration, and professional growth.
Oversee workload distribution, escalation models, on-call structures, staffing, and service continuity planning.
Lead performance management activities including goal setting, coaching, development, and evaluations.
Partner with peer managers in infrastructure, cloud, cybersecurity, service management, and support to ensure coordinated delivery and risk management.
Ensure strong governance for incidents, changes, problems, configuration standards, security controls, and documentation.
Oversee vendor and carrier relationships, support escalations, service reviews, and contractual/service performance discussions.
Participate in budgeting, forecasting, lifecycle planning, and cost optimization for connectivity services.
Translate strategy and roadmap priorities into executable team plans.
Monitor and report on service health, risks, technical debt, capacity concerns, and improvement progress.
Champion standardization, automation, operational maturity, and a strong customer-service culture.
Perform other duties as needed.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
What We BelieveHDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our CommitmentAs employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
We provide a comprehensive benefits package that promotes employee ownership, employee health, performance, and success, which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement.
The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions.
Temporary and part-time roles eligible for limited benefits.) Folsom, CA; Denver, CO; Englewood, CO: $115,731 – $165,330 Minneapolis, MN; St. Paul, MN: $110,471 – $157,815 Pennington, NJ: $120,991 – $172,845 Woodcliff Lake, NJ: $131,513 – $187,875 Olympia, WA: $105,210 – $150,300 Primary Location:
United States-Nebraska-Omaha Other Locations:
United States-Arizona-Phoenix, United States-Minnesota-St. Paul, United States-Texas-Austin, United States-Missouri-Kansas City, United States-South Carolina-Columbia, United States-Colorado-Denver, United States-Virginia-Vienna, United States-Minnesota-Saint Louis Park, United States-California-Folsom, United States-Oregon-Portland, United States-New Jersey-Pennington, United States-New Jersey-Woodcliff Lake, United States-Florida-Orlando, United States-Pennsylvania-Harrisburg, United States-Oregon-Salem, United States-Texas-Fort Worth, United States-Pennsylvania-Pittsburgh, United States-Texas-San Antonio, United States-Texas-Dallas, United States-New Mexico-Albuquerque, United States-Washington-Olympia, United States-Colorado-Englewood Industry:IT Schedule:
Full-time Employee Status:
Regular BusinessClass:
Marketing and Admin Job Posting:
Jul 30, 2026At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and
(https://www.hdrinc.com/equal-employment-opportunity-employer). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.
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