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via Greenhouse

Twilio

Staff Machine Learning Engineer

Remote - Ontario, Canada (DNU)RemoteLeadNot disclosedOctober 23, 2026
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Job Description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next .

About the job

This position is needed to .

<75 words or less summary that tells the story of the open position>.

Responsibilities

In this role, you’ll

  • Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
  • Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
  • Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
  • Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
  • Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

[CANDIDATES MUST MEET ALL REQUIRED QUALIFICATIONS IN THE JOB DESCRIPTION. IF ANY OF THESE QUALIFICATIONS CHANGE DURING THE HIRING PROCESS, THE JD MUST BE REVISED TO REFLECT THE NEW REQUIREMENTS]

*Required

  • Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.
  • Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.
  • Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.
  • Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.

Desired

  • Specify education, previous job experience, certifications, technical skills and soft skills required.
  • Specify education, previous job experience, certifications, technical skills and soft skills required.

Location

[SELECT AN OPTION BELOW. ONLY EDIT THE SECTIONS IN RED IF NEEDED; DO NOT EDIT ANYTHING IN BLACK]

  • This role will be based in our office.
  • This role will be .

Travel

[OPTION A: TRAVEL IS ANTICIPATED FOR THE ROLE AND EMPLOYEE CONNECTION]

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way.

[OPTION B: TRAVEL IS ONLY ANTICIPATED FOR EMPLOYEE CONNECTION]

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process.

We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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