AccorHotel
Director of Food & Beverage
Job Description
- Provide strategic leadership and full operational oversight of all Food & Beverage outlets, restaurants, bars, banqueting, events, and culinary operations.
- Ensure all F&B operations consistently meet hotel brand standards, service excellence expectations, and established operating procedures.
- Drive F&B revenue, profitability, and financial performance by achieving budgeted targets, controlling costs, and maximising business opportunities.
- Develop and implement F&B strategies, annual budgets, business plans, and revenue-generating initiatives aligned with hotel objectives.
- Lead, manage, and develop the entire F&B team, ensuring operational efficiency, accountability, productivity, and high performance.
- Oversee the complete guest dining experience, ensuring exceptional service delivery, effective complaint resolution, and guest satisfaction.
- Collaborate closely with the Executive Chef to maintain food quality, menu innovation, consistency, and profitability.
- Ensure strict compliance with Accor brand standards, HACCP, food safety, hygiene, health and safety regulations, and local statutory requirements.
- Monitor departmental performance, financial results, guest feedback, and operational KPIs, implementing corrective actions where necessary.
- Identify market trends, introduce innovative dining concepts, and implement promotions to strengthen competitiveness and revenue growth.
- Oversee manpower planning, recruitment, training, succession planning, and performance management across the F&B division.
- Maintain effective control of inventory, purchasing, operating equipment, departmental expenses, and resources to maximise profitability.
- Collaborate with Sales, Marketing, Finance, and other departments to maximise F&B business opportunities and overall hotel performance.
- Conduct regular operational reviews, outlet inspections, and departmental meetings to ensure service consistency, brand compliance, and continuous improvement.
- Minimum 8 years of progressive Food & Beverage experience in luxury hotels, including senior leadership responsibilities.
- Proven experience in a senior F&B leadership role within the UAE hospitality industry is mandatory.
- Strong knowledge of luxury hospitality operations, Accor brand standards, and exceptional guest service delivery.
- Demonstrated ability to manage multiple F&B outlets, banqueting operations, financial performance, and large teams.
- Strong commercial awareness, budgeting, cost control, revenue management, and business development skills.
- Excellent knowledge of the Dubai F&B market, emerging culinary trends, and guest expectations.
- Well-established professional network within Dubai's hospitality and F&B industry.
- Excellent leadership, communication, interpersonal, and problem-solving skills.
- Fluent in written and spoken English, with strong presentation and negotiation abilities.
- Dynamic, innovative, self-motivated, and results-driven, with the ability to inspire and develop high-performing teams.
- Strong commitment to professional integrity, operational excellence, and continuous improvement.
- Passionate about delivering personalised luxury experiences and consistently exceeding guest expectations.
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