Operations Coordinator

About Onside AI

Onside AI provides proactive, AI-powered security solutions designed to identify and prevent threats before they occur. Our technology enables organizations to stay one step ahead in safeguarding their operations and minimizing risk. We are committed to delivering intelligent, reliable, and scalable security measures, with a mission to create safer environments through smart prevention.

As an early-stage company entering a high-growth phase, we are building the foundation of our team — which means real ownership, direct exposure to company-building, and the opportunity to grow alongside the business.

The Role

We are looking for a highly organized and proactive Operations Coordinator to support business operations. Working directly with leadership, you will keep the business running smoothly — managing day-to-day operations, sales support, and administration — supporting building partnerships, closing deals, and overall business management and growth.

This is a hands-on role for someone who thrives on bringing order to a fast-moving environment, anticipates what needs to happen next, and closes loops without being asked. It is ideal for a self-starter who wants to grow into a broader operations leadership position as the company scales.

This is a full-time, on-site position based in our Etobicoke, ON office.

What you'll do

• Own CRM and sales pipeline tracking, ensuring every deal, partner conversation, and follow-up stays on schedule
• Coordinate scheduling and communications across multiple time zones with prospects, partners, and the leadership team
• Prepare and format professional business materials — presentations, proposals, and one-pagers — from provided inputs
• Conduct prospect and account research to support business development efforts
• Manage and triage inbound communications, drafting routine correspondence as needed
• Handle back-office administration including invoicing, expense tracking, document management, and vendor/contractor coordination
• Build and continuously improve internal systems and processes as the company grows
• Provide direct operational support to leadership, removing logistical friction so they can focus on sales and strategy

What we're looking for

• 3+ years of experience in operations, executive support, business coordination, or a similar role (startup or fast-paced environment an asset)
• Exceptional organization and follow-through — you take problems off others' plates and see them to completion
• Strong written and verbal communication skills
• Tech-fluent and comfortable with CRM, calendar, and document tools (Google Workspace and/or Microsoft Office); familiarity with automation tools is a plus
• Self-directed and comfortable navigating ambiguity and shifting priorities
• Sound judgment and discretion when handling confidential business information
• Post-secondary education in Business, Operations, or a related field is preferred but not required

What we offer

• A ground-floor role at an early-stage AI company with a clear path to grow into broader operations leadership
• Direct exposure to founders, enterprise sales, and the day-to-day of building and operating a company
• A collaborative, on-site team environment in Etobicoke, ON
• Competitive compensation based on experience + benefits.

Onside AI is an equal opportunity employer. We welcome and encourage applications from people of all backgrounds and are committed to building an inclusive team.

To apply

Submit your resume and a brief note about why this role interests you.