Lead – IT Procurement & Contract Management

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb IndiaAt Chubb India, we are on an exciting digital transformation journey, driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb, where we believe in fostering an environment where everyone can thrive, innovate, and grow.

With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details Job Title

Lead – IT Procurement & Contract ManagementLocation: Bangalore Employment Type: Full-time

Key Responsibilities

• Lead end-to-end sourcing lifecycle for technology vendors - from market engagement and RFP/RFI design through supplier evaluation, commercial modelling, and contract award
• Own competitive sourcing events for large-scale technology services engagements, managing tender structure, evaluation frameworks, and negotiations through to award
• Drive renegotiation of existing technology contracts across the supplier base, targeting commercial optimization and improved contractual terms
• Lead all material IT contract negotiations across managed services, staffing, SaaS, cloud, and professional services categories
• Drive the transition from input-based to outcome-based and fixed-scope pricing models across the supplier portfolio
• Own the full contract lifecycle: drafting, redlining, approvals, execution, obligation tracking, and renewal or exit management
• Partner with Legal, Finance, and Risk to ensure contracts adequately address IP ownership, data protection, SLA governance, audit rights, and exit provisions
• Maintain a live contract register and proactively flag upcoming renewals, break clauses, and renegotiation opportunities to Technology leadership
• Establish and operate vendor and contract governance processes within the Technology function — including policies, approval workflows, and performance management frameworks
• Define and track supplier KPIs and SLAs; lead regular governance reviews with key partners and produce periodic reporting for senior Technology leadership
• Build and maintain a proprietary benchmarking capability covering IT vendor pricing, rate cards, and market norms across key technology categories
• Conduct independent vendor assessments covering capability, financial health, strategic roadmap, and competitive positioning to inform sourcing and renegotiation decisions
• Develop should-cost models for major procurement events, providing Technology leadership a data-driven negotiation baseline
• Track market trends in IT delivery and commercial models and provide proactive advisory to senior stakeholders — reducing dependence on external analyst firms
• Act as the primary commercial interface between the Technology function and Finance, Legal, Risk, and Audit on all supplier and contract matters
• Support Technology leadership in preparing vendor strategy materials, savings tracking, and executive-level procurement reporting

Qualifications

• Bachelor’s degree in engineering, Computer Science, Business, or a related field;
• MBA or postgraduate qualification preferred10–15 years of progressive experience in IT procurement, commercial contract management, or technology vendor management within a large enterprise environment
• Proven track record of driving quantifiable commercial savings through contract renegotiation, vendor consolidation, or competitive sourcing
• Deep expertise in IT contract structures across managed services, staffing, SaaS, cloud, and professional services agreements
• Experience designing and executing structured RFP/RFI processes for large-scale technology services engagements
• Strong working knowledge of contract mechanics: SLA frameworks, outcome-based pricing models, IP and data protection clauses, and exit and step-in rights
• Demonstrated ability to build commercial benchmarks, rate-card analyses, and should-cost models independently, without reliance on external advisors
• Experience establishing vendor governance frameworks and managing supplier performance at an enterprise scale
• Strong stakeholder management skills — proven ability to advise and influence senior technology leaders, Finance, and Legal counterparts
• Experience in financial services, insurance, or a highly regulated industry preferred
• Familiarity with global delivery model economics — offshore, nearshore, and onshore cost structures and pricing benchmarks
• Why Chubb?
• Join Chubb to be part of a leading global insurance company!
• Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellenceA Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being.

We constantly seek new and innovative ways to excel at work and deliver outstanding resultsStart-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matterGrowth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environmentEmployee

Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment.

Join Us

With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.