About SmartQ:SmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology.
Our mission is clear
to elevate everyday dining into a seamless and meaningful experience.
In the last decade, we’ve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve.
Since our inception in 2015, we’ve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world’s largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.
At the heart of SmartQ is a culture shaped by four core pillars:
Great People | Great Food | Great Experience | Greater GoodThese values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.
- To dive deeper into what drives us, explore our cultural pillars on the Smart
- Q LinkedIn ‘Life’ page.
- It offers an authentic glimpse into the journey you could be part of: https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/?view
- A…Are you excited to join our team as Executive
- HSEQ?As Executive
- HSEQ at Smart
- Q, you will leverage your expertise in risk assessment and policy implementation to maintain a safe, compliant, and high-quality work environment.
- We are seeking a detail-oriented professional with strong regulatory knowledge and a proactive approach to problem-solving.
Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!
Roles and responsibilities
- Develop, update, and deliver HSEQ training materials and maintain a structured training calendar for site staff.
- Implement the HSEQ framework and ensure compliance with Smart
- Q standards, SOPs, equipment safety protocols, and statutory requirements across all operating sites.
- Conduct HSEQ audits, review site performance, and drive corrective actions through structured improvement plans.
- Prepare snag reports for partner base kitchens and cafeteria counters in coordination with site operations teams.
- Liaise with client representatives to address HSEQ-related queries, conduct HSE discussions, and introduce best practices and improvements.
- Evaluate site staff performance against Smart
- Q HSE standards and provide guidance, coaching, and corrective support as needed.
- Manage HSEQ and FOSTAC certifications, including audits, renewals, and recertifications across locations.
- Collect and analyze employee and client feedback to strengthen HSE practices at cafeteria operations.
- Investigate incidents, accidents, and near misses, and prepare Root Cause Analysis (RCA) along with Corrective and Preventive Action (CAPA) reports.
- Qualification:
- Bachelor's degree in food science, Environmental Science, Occupational Safety, or related discipline.
- Minimum of 2 years' experience in HSEQ roles, preferably within the food or hospitality industry.
- In-depth knowledge of HACCP, ISO 22000, OSHA, and applicable local HSEQ regulations.
- Proven expertise in risk assessment, policy implementation, and conducting audits.
- Ability to deliver effective training sessions and foster a strong safety-first culture.
- Excellent communication, analytical, and problem-solving abilities.
- Message from CEO:We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness.
- Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary.
- If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure.
- Together, let's play our part in making this world a more beautiful place.