Front of House

The Hogarth Health Club is currently looking for a part-time, Front of House staff member, working working flexibly on a minimum of one 8-hour shift per week (including weekends). If you are keen to be a part of a vibrant team and ready to offer exceptional service to our members, working in a truly welcoming Health Club, then read on!

About Us

The Hogarth is a long-established, family-owned health and lifestyle club set in two acres of secluded grounds in the heart of Chiswick. With a warm, friendly, and genuinely welcoming atmosphere, we take great pride in the exceptional service we offer our members.

We offer outstanding facilities including: A fully equipped gym; Tennis and squash courts; Swimming pool; Exercise studios - including Reformer Pilates; Lounge bar & restaurant; Beauty spa & alternative therapies clinic; Free private parking. We are currently looking for a Front of House team member to work flexibly, on a minimum of one 8-hour shift per week, available Friday - Sunday, to join our fantastic team.

This is a combined Front of House role. You will work within our restaurant / bar as well as a receptionist. You are the primary contact with our members and responsible for creating a great first impression, delivering excellent customer service at both the front desk and in our bar/cafe area.

Key Responsibilities

• Welcoming and greeting members and guests;
• Answering calls promptly and politely;
• Booking appointments and processing payments;
• Maintaining front desk professionalism;
• Preparing and serving a variety of coffee beverages, serving food to customers in our recently refurbished restaurant;
• Ensuring cleanliness of reception, bar and restaurant areas;
• Assisting with events and daily operations of bar/restaurant;
• Creating a positive and friendly environment for members by engaging with them, checking back after meals are served and generally ensuring they feel welcome and a part of The Hogarth community.
• What We’re Looking For:
• Experience in customer-facing roles / hospitality;
• Experience within a restaurant environment;
• Strong administrative and computer skills;
• High attention to detail and immaculate presentation;
• Excellent communication and telephone manner;
• Ability to work independently and in a team;
• Passion for delivering exceptional service;
• Energetic, enthusiastic and reliable;
• Confidence to engage with members;
• Available to work flexible through the week - especially between Friday to Sunday.
• Benefits & Further Details:
• Minimum of eight hours per week with flex to work at least one shift per week across varied shifts including weekend.
• Training provided and opportunities for growth within a supportive team
• Access to our gym facilities and staff discounts on food, drink and other services.
• Interested?
• Come and be part of a place where high standards meet a friendly, down-to-earth atmosphere.
• If you're passionate about people, hospitality and health & fitness, we’d love to hear from you. 📩 To apply, please click the Apply link.