F&B Host/Hostess - Koma

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team.

Job Responsibilities

• Be responsible for taking reservations, answering the phone, responding to any guest requests.
• Greet each guest warmly.
• Be helpful, welcoming and pleasant towards each Guest.
• Seat the guests in the restaurant according to designated rotation plans.
• Seat Guests evenly and fairly at various stations of the restaurant.
• Personalize each guest experience by using the guests names where known.
• Acknowledge each special occasion where known.
• Pass on the relevant guest information to the Captains and Server Attendants.
• Thank Guests for patronizing the Restaurant as they leave.
• Maintain the Guests profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
• Relay all Guest comments to the Manager and Assistant Manager.
• Carry out any other duties as assigned by the supervisor.

Job Requirements

• Education & Certification Minimum Secondary school education with "O" Level passes;
• Diploma in any field is an advantage
• Experience Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
• Other Prerequisites Willing to work various shifts, including mornings and afternoons, as well as on public holidays Possess a well-groomed, clean and professional appearance Able to communicate effectively with both English and Mandarin-speaking guests
• Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
• Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.