Store Manager

JOB PURPOSE

Oversee merchandising, financial management, sales staff supervision, and overall store management.KEY ACCOUNTABILITIES·       Resolving Customer Issues: Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required. ·       Store Operations: Supervise day-to-day operations in order to achieve operational sales performance goals.

May be responsible for a small store or for a number of departments within a store.

Organizational Capability Building: Provide coaching to team members to develop their skills.·       Work Scheduling and Allocation: Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.·       Performance Management: Prioritize own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance.·       Leadership and Direction: Supervise a team performing routine work.·       Sell Customer Proposition: Identify the products or services that best meet the customer's stated needs, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.·       Budgeting: Monitor and analyze data using budgeting systems and protocols.·       Customer Order Processing: Record and process custom/special customer orders, often dealing with ambiguous delivery expectations. ·       Customer Needs Clarification:

Interview the customer, following a complex multilevel sales script, to clarify the customer's requirements, or assist in conducting interviews with potential customers, making detailed notes to collect client requirements. ·       HSE: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate risks and to safeguard the environment and the well-being of self and others.

Required Qualifications

• Bachelor’s degree in supply chain management, Business Administration, or a related field.

Preferred Experience

5–7 years of relevant experience in inventory, warehouse, or store operations. Job-Specific

Skills

• Navigates Customer Challenges Knows the Buying Influences Manages Resistance Planning and Organizing Policy and procedures Backlog Management AI Knowledge