Alumni Benefits & Communication Coordinator

Job Summary

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland.

Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

The Alumni Benefits and Communication Coordinator is responsible for programs managed through the office of alumni relations that provide benefits and services to alumni as well as provide support for multiple alumni communication channels. Programs include the alumni insurance program, virtual book club, reduced tickets to community events, online discounts, and the alumni ID distribution program.

The communication processes involved with this role include the Tiger Connect website, TU Today, Salesforce, Target X email system and alumni newsletters. Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Responsibilities

Duties

• Coordinate and grow affinity benefits programs including but not limited to the auto insurance program and the life insurance program, license plate program.
• Act as the department liaison for Salesforce data requests and send electronic communication to alumni as needed for UA.Manage and coordinate alumni ID card distribution and requests.
• Provide support for alumni website, emails, event registration pages, & TU Today.
• Manage and grow online discount service and ticket programs.
• Assist with Volunteer Service Programs, recognition events and Career Fairs/Open Houses.
• Coordinate alumni virtual benefits including the Alumni Learning Consortium.
• Layout alumni newsletters and various other pieces of communication.
• Qualifications and

Skills

• Bachelor’s Degree and at least one year of related experience with marketing and/or communications.
• Knowledge in constituent relations in an academic setting, knowledge of marketing and/or communications.
• High level representation of the University and the Office of Alumni Relations under some circumstances.
• Highly organized with a strong attention to detail and follow up skills.
• Excellent verbal and written communication skills with a strong commitment to communication, collaboration, and customer service.

Salary and Benefits

Targeted salary range at $56,000-$61,000 annually and full University benefits that include 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, click here. TU also offers a variety of great perks and discounts, which can be found here.

This position will be open for a minimum of 14 days. A cover letter and resume with your online application is required. Organization: University Advancement Division Primary Location: Main Campus Job Posting: Jun 10, 2026