ABOUT US
Aura Skin by Jeon Cosmetic Center is a newly established beauty center located in Business Bay, Dubai. We specialize in advanced facial and skin treatments and are committed to providing exceptional client care and a premium customer experience.
We are currently seeking a professional, organized, and customer-focused Receptionist / Front Desk Coordinator to join our growing team.
KEY RESPONSIBILITIES
Reservations & Appointment Management
- Manage treatment bookings through phone calls, WhatsApp, email, and online platforms
- Schedule, confirm, reschedule, and organize appointments efficiently
- Maintain accurate booking records and client information
- Follow up with clients regarding appointments and confirmations
Payments & Administrative Duties
- Process payments, deposits, refunds, and outstanding balances
- Issue invoices, receipts, and payment confirmations
- Maintain accurate daily payment records
- Assist with basic administrative and office tasks
Front Desk Operations
- Welcome clients warmly and professionally
- Handle incoming phone calls, WhatsApp messages, and emails
- Coordinate daily schedules with therapists
- Monitor treatment room availability and booking flow
- Maintain a clean, organized, and professional reception area
- Ensure all client information is handled confidentially
Customer Service & Sales Support
- Provide information regarding treatments, packages, and promotions
- Assist with package sales and upselling opportunities
- Build positive relationships with clients
- Deliver exceptional customer service at all times
REQUIREMENTS
- Previous experience in reception, customer service, hospitality, salon, spa, clinic, or wellness environments preferred
- Fluent English (spoken and written)
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Strong organizational and multitasking skills
- Basic computer knowledge
- Ability to work independently and as part of a team
- Currently residing in the UAE
PREFERRED QUALIFICATIONS
- Experience in a beauty salon, aesthetic clinic, wellness center, or medical center
- Experience with salon, spa, or clinic booking software is an advantage
- Sales or upselling experience is an advantage
WORKING HOURS
Tuesday – Sunday
11:00 AM – 8:00 PM
Monday Off
Salary: AED 2,500 per month + Commission after Probation
- Own Visa Preferred
- Job Type: Full-Time
Pay: AED2,500.00 per month
Work Location: In person
