We are seeking a highly motivated Fraud Analyst to support fraud prevention across Vanguard’s Workplace Solutions (VWS) business, including employer-sponsored retirement plans and participant account activity.

This role focuses on designing, monitoring, and optimizing real-time fraud controls that protect participant accounts from risks such as account takeover, social engineering, and fraudulent distributions or withdrawals. The analyst will work closely with senior leaders and cross-functional teams to ensure fraud strategies are effective, scalable, and aligned with both client experience and regulatory expectations.

The ideal candidate brings strong analytical skills, hands-on experience with fraud rules and transaction monitoring, and a solid understanding of fraud risks within financial services or payments environments.

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities.

We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape.

Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.

Job Description

Support Real-Time Fraud Controls: Develop, implement, and maintain fraud rules and detection strategies for participant transactions (e.g., withdrawals, loans, distributions).

Monitor & Optimize Performance: Analyze fraud trends, rule performance, and key metrics to improve detection rates and reduce false positives.

Conduct Data Analysis: Perform deep-dive analyses to identify emerging fraud patterns, vulnerabilities, and control gaps.

Execute Rule Tuning: Adjust thresholds, logic, and segmentation to optimize real-time decisioning performance.

Partner Cross-Functionally: Collaborate with Product, Engineering, and Operations to support fraud controls in new features and participant journeys.

Support Investigations & Insights: Provide analytical support for fraud cases, root cause analysis, and loss mitigation efforts.

Contribute to Reporting: Develop and deliver clear reporting on fraud trends, losses, and control effectiveness.

Adhere to Governance: Ensure fraud controls are documented, tested, and aligned with risk and compliance standards.

Qualifications

Required Experience

2+ years in fraud analytics, fraud strategy, or financial crimes
Experience in at least one of the following: Fraud rules management / transaction monitoring Payments fraud, account takeover, or digital fraud risks
Experience working with cross-functional teams in a matrixed environment
Technical & Analytical

Skills

Strong analytical and problem-solving skills with experience using data to drive decisions
Proficiency in SQL, SAS Python or other data analysis tools and data visualization tools such as Tableau or Power BIFamiliarity with fraud rules engines or decisioning platforms (preferred)
Basic understanding of fraud models or scoring methodologies.
Professional

Skills

Strong written and verbal communication skills
Ability to translate data insights into clear, actionable recommendations
Detail-oriented with strong execution focus
Collaborative mindset with ability to work across teams
Special Factors
Sponsorship
Vanguard is offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients.
To lead through product and services that transform our clients' lives.
To learn and develop our skills as individuals and as a team.
From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.