Department InformationThe mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!
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Description of JobJoin the Colorado Department of Revenue Taxation Division if you enjoy working with numbers, analyzing information, and making a difference behind the scenesWhat We DoThe Taxation Division of the Colorado Department of Revenue administers state tax laws and programs while promoting voluntary compliance through education, assistance, accountability, and exceptional customer service.
The Division works with taxpayers, businesses, tax professionals, and local governments to ensure taxes are reported, collected, and distributed accurately and efficiently. The Distribution Accounting Unit supports this mission by reviewing tax returns, payments, and account activity for various types, including sales, use, retailers use, lodging, local marketing, and wage withholding taxes.
The Distribution Accounting Unit identifies and resolves account discrepancies, researches filing and payment issues, processes account adjustments, and helps ensure tax revenues are accurately distributed to state and local jurisdiction throughout Colorado.
The typical day as Tax Examiner-IAs a Tax Examiner-I, you will review tax returns, payments and account information to ensure business tax accounts are accurate and compliance with state tax laws. The Tax Examiner-I will analyze account activity, research discrepancies, determine appropriate corrective actions, and make account adjustments when necessary.
This position requires strong attention to detail, analytical thinking, and the ability to interpret and apply tax laws, polices and procedures. In addition, to examining accounts, the Tax Examiner-I will serve as a resource for taxpayers by answering questions, providing guidance on filing requirements, and explaining tax laws and processes.
Through research, problem solving, and customer service, the Tax Examiner-I will help promote voluntary compliance while ensuring tax revenues are distributed accurately and efficiently.
Primary
Duties
- Examiner Accounting:
- Review tax returns, payments and account records to identify errors, discrepancies and outstanding balances.
- Research and resolve account issues by analyzing financial records, tax forms, and supporting documentation.
- Determine and process account account adjustments, corrections and refunds in accordance with applicable laws and procedures.
- Apply tax statues, policies, and procedures to ensure accurate account resolution.
- Maintain accurate records and meet established production and quality standards.
- Technical Taxation Resource:
- Provide guidance and assistance to taxpayers regarding tax laws, filing requirements, and account-related questions.
- Research taxpayer inquiries and determine appropriate resolutions based on applicable statues and policies.
- Explain tax requirements and filing processes in a clear and professional manner
- Promote voluntary compliance through taxpayer education and customer service.
- Refer complex or specialized issues to the appropriate resource as necessary
- Remote Notice:
- This is a remote position primarily conducted via telework/work-from-home arrangements.
- Occasional travel to a State or alternate location may be required based on business needs.
- The selected candidate must maintain Colorado residency throughout their employment and comply with all applicable State of Colorado and department remote work policies, procedures, and requirements.
- Residency Requirement
- Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
- This posting is only open to residents of the State of Colorado at the time of submitting your application.
- Class Code & Classification
Description
TAX EXAMINER I (H8N1XX)Education/Licensure/Certification/Experience
MINIMUM QUALIFICATIONS
- High school diploma or General Education Diploma (GED)
- ANDTwo (2) years of experience in customer service environment.OR
Education And Experience
A combination of related education and/or relevant experience in an occupation related to Accounting, Business, Economics, Finance, or a related field as determined by the Department may be substituted on a year-for-year basis for the required experience.
SubstitutionsAdditional appropriate education will substitute for the required experience on a year-for-year basis.
Preferred Qualifications
- The following preferred experience(s), competencies and abilities are highly desirable for this position and will be considered in selecting the successful candidate:
- State experience with Gen
- Tax
- Demonstrated ability to communicate with people outside the organization, representing the organization to customers, the public, government, and other external sources.
- Demonstrated ability to interpret and apply policies, procedures, statues, or regulations.
- Applying tax laws and procedures
- Strong analytical and problem-solving skills with the ability to identify discrepancies and determine appropriate solutions.
- Ability to manage multiple ;priorities in a production-focused environment while maintaining a high level of accuracy and attention to detail.
- Proficient with Google Workspace and Microsoft Office
- Experience researching information, documenting findings, and maintaining accurate records
- Strong problem solving skills
- Conditions Of Employment With The CDOREmployees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
- As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
- Final candidates must also complete a successful background investigation and reference check prior to appointment.
- Certain positions based on duties may require scheduled background investigations.
- Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
- To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who
- Have an assigned State fleet vehicle
- Are required to operate a vehicle as part of the position
- Utilize a State fleet vehicle as a pool vehicle
- Minimum Qualification Screening
- A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying.
- Only complete applications submitted before the closing date of this announcement will be reviewed.
- Applicants must meet the minimum qualifications to continue in the selection process for this position.
- Do not use "see resume" or "see attached" statements on your application.
- Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application.
- Part-time work experience will be prorated.
- Recommended attachments: Resume, Cover letter
- List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs.
- If more than one job was held with a given organization, list each job held as a separate period of employment.
- Information must be accurate, including dates of employment.
- If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
- The eligible list established from this posting may be used to fill additional vacancies.
- Email Address
- All correspondence regarding your status in the selection/examination process will be conducted via email.
- Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses.
- It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
- If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
- Appeal Rights
- An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
- As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
- Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative.
- This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.
- For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.
- Supplemental Information
- Equity, Diversity, and Inclusion Compliance
- The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
- The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
- The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.
- The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.
- Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals.
As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.
If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If Not Applying Online, Submit Application ToIf you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application(Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.
Methods Of AppointmentAppointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay ProgramPer the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.
Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefitsPlease note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title.
Select the job you wish to view, then click on the "Print" icon.01CDOR - The salary range for this position is $48,912.00 - $53,928.00 annually. Although the salary range for this position is provided, appointments are typically made at or near the range minimum. Are you still interested in this position? Marking "no" will result in removal from consideration.
As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
- Yes
- No02CDOR
- Your legal name is used in the hiring process for background checks.
- Did you use your full legal name in your application?
- If not, please update your information before submitting your application.03CDOR
- I am a Colorado Resident and have a Colorado address and Colorado State issued Driver License, CO State issued ID, or other proof of residence (as outlined in the FAQ section) at the time of application
- Yes
- No04CDOR
- I am a current Colorado Department of Revenue employee at the time of application
- Yes
- No05CDOR (State Experience)
- Please select the option that best describes your experience working for a State entity (any Colorado State Agency or Institution of Higher Education). The experience is expressed in terms of full-time equivalent service (40 hours per week). Experience working less than 40 hours per week should be prorated.
- Please see the "Minimum Qualifications and Comparative Analysis" section of the posting for additional information.
- This experience must be verifiable in the work experience described in the application submitted for this vacancy.
No ExperienceLess than 3 years of experience3 to under 6 years of experience6 to under 9 years of experience9 or more years of experience06CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.07CDOR (Remote) & Out-of-State Policy: By clicking "Yes" below, I am certifying that I understand that this position is designated as a remote work position.
This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position.
Although it is designated as remote, the position is part of the State classified personnel system and requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13. Furthermore, I understand that employees are required to be physically present in the state of Colorado every day they perform work.
Any work performed out of state is strictly limited, requires a formal work plan, and must be approved in advance. Probationary employees are ineligible to work out of state.
YesNo Required Question