Anywhere in U.S. / $18+ per hour / Medical, dental & vision / 401k match / PTO
As a Customer Service Rep at Reliance Matrix, you will: Answer inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants;
Utilize company resources and systems to accurately document and track customer interactions;
Maintain a comprehensive knowledge of company products and services in order to effectively assist customers with their needs;
Collaborate with other team members and departments to ensure a smooth and efficient customer service experience;
Proactively reach out to customers to follow up on inquiries or offer support;
Continuously strive to meet and exceed customer satisfaction goals set by the company...Hiring Immediately >>
Verified Listing
This role has been verified for authenticity, market-rate compensation, and remote eligibility.