Rooms Controller - Front Office Operations - Atlantis The Royal - Dubai, UAE

• Rooms Controller
• Front Office Operations
• Atlantis The Royal
• Dubai, UAE

Position Overview

Rooms Controller at Atlantis The Royal Dubai manages room allocation, pre-registration procedures, and check-in coordination within a high-occupancy ultra-luxury resort on Palm Jumeirah. This role supports front office operations by ensuring accurate reservation handling, efficient guest arrivals, and structured room status management in a fast-paced hospitality environment.

Job Details Country

UAE City: Dubai Industry: Hospitality Function: Hotel Management Salary: 9000-12000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Coordinate pre-registration procedures and prepare guest key packets in advance * Manage room assignments and track availability in alignment with occupancy forecasts * Organize check-in procedures for individual guests and arriving groups * Confirm reservations, process cancellations, and update system records accurately * Monitor and review out-of-order rooms on a daily basis * Handle room change and check-out extension requests when operationally feasible * Communicate room status updates to housekeeping and front office teams * Maintain accurate documentation and follow internal operating procedures Ideal Profile * Bachelor's degree in Hospitality Management or related field preferred * Minimum 2 years experience in a similar role within a luxury hotel environment * Exposure to housekeeping coordination and front office systems * Strong attention to detail and organizational capability * Ability to work efficiently in a high-volume guest service setting * Clear communication skills and structured problem-solving approach Skills Set * Room allocation and inventory management * Pre-registration and check-in coordination * Reservation system handling * Inter-department communication * Guest request management * Operational accuracy and documentation control Why Join Us * Tax-free salary paid in UAE Dirhams * Comprehensive medical insurance including dental coverage * Annual return flight allowance * Employee dining privileges within resort outlets * Discounted stays across Kerzner properties worldwide * Incentive programs and colleague engagement initiatives * Structured training programs and internal career mobility opportunities

About the Company

Atlantis The Royal Dubai operates under Kerzner International on the crescent of Palm Jumeirah as an ultra-luxury experiential resort. Together with Atlantis The Palm, the destination integrates premium accommodation, dining venues, entertainment attractions, and large-scale hospitality operations.

With thousands of professionals across operational divisions, Atlantis provides structured career pathways within Dubai's competitive luxury hospitality sector and supports long-term professional growth across its global portfolio.