Retail Sales Assistant (Women's clothing)

LICHI is a rapidly growing women’s clothing brand founded in 2012. The design bureau is located in the very center of Europe, Frankfurt am Main. The brand conducts its business through a network of offline stores, own online store lichi.com, as well as marketplaces and partner stores worldwide.

We are a team of professionals obsessed with fashion and committed to success of our brand. However, we value warm atmosphere within the company just as much as we value the performance and reaching new heights. We are always open to new perspectives and strive to create the best conditions for our employees.

Retail Sales Assistant requirements:

• Basic understanding of sales principles and customer service practices;
• Proficient in verbal and written English and Russian or Arabic language;
• Knowledge of customer and market dynamics and requirements;
• Solid communication and interpersonal skills;
• Ability to read, write, and effectively communicate with customers, peers, and management;
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business;
• Ability to work as part of a team and take initiative independent of direct supervision;
• Physical demands

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours;

• Must be able to work in a fast-paced environment;
• Customer service focus;
• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service;
• Available to work a variety of hours, which may include early mornings, evenings, weekends, and overnight shifts;
• Previous retail experience or similar experience on the sales floor a plus.

Skills & proficiencies:

• Excellent Customer Service;
• Organization;
• Sales;
• Product Knowledge;
• Basic Math;
• Dependability;
• Attention to Detail;
• Time Management;
• Team Player;
• Written and Verbal Communication;
• Interpersonal Skills;
• Problem Solving;
• English language - professional;
• Russian or Arabic - professional or native.