Integration Specialist

Position at LeadVenture Belize Integration Specialist The Integration Specialist is primarily responsible for setting up dealer integrations that facilitate incoming data feeds. This role is very detail-oriented and focuses on delivering an exceptional customer experience and delivering on project milestones.

The Integration Specialist acts with urgency and provides consistent and timely updates, while effectively evolving and adapting to a consistently changing work environment.

Here is more of what you’ll get to do: Handle customer requests via email inbound/outbound calls Track work through Salesforce/CRM and regularly update cases with necessary details Evaluate accuracy of data integrations and data feed issues Complete work promptly and confirm requests before resolving Managing a daily queue of work and be flexible to handle requests as they occur Work with different departments in production / fulfillment within the project You’ll thrive in this role if you have: Experience/exposure to SQL / Relational Database Experience with VBScript Experience with JSON Strong technical knowledge base Excellent written and verbal communication skills Enjoys technical challenges and working to develop creative solutions

Preferred

Associate degree in computer/technology-related field Microsoft SQL Management Studio Server experience Comfortable working in a team and managing frequent interruptions Previous customer service experience (2+ years preferred) Familiar with reading technical documentation Familiar with CSVfix or command line tools to deal with CSV data Familiar with BitBucket and version control ( GIT) Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered?

While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!

Who we are

• Lead
• Venture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more.
• Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands.
• Together, we are Lead
• Venture.
• Lead
• Venture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
• In addition to federal law requirements, Lead
• Venture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.
• Lead
• Venture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
• Improper interference with the ability of Lead
• Venture employees to perform their job duties may result in discipline up to and including discharge.