Scada Software Specialist

Position Overview

Farm Data Systems (FDS), founded in 2014 and based in Madera, California, is revolutionizing the agriculture industry with a robust platform for irrigation management. Through integrated pump control, crop monitoring, and irrigation automation, FDS helps growers achieve cost-effective and efficient irrigation systems.

We are seeking an In-House SCADA Software Technician to take ownership of testing, configuring, and deploying Ignition-based SCADA software features developed by our remote software engineering team.

In this role, you will lead new customer projects, provide Tier 2 software support by diagnosing and resolving complex software-related issues, and develop and maintain technical documentation to ensure consistency across the organization.

Key Responsibilities

• Software Testing & Quality Assurance:
• Test and validate new Ignition features, scripts, and UI components developed by remote engineers
• Conduct functional, integration, and regression testing in a controlled test environment
• Document test cases, results, and release notes for internal and external use
• SCADA Configuration & Deployment:
• Lead software configuration for new customer projects including tag setup, alarm rules, logging, and dashboards
• Coordinate with field teams during commissioning to validate live functionality
• Tier 2 Software Support:
• Serve as the primary contact for escalated software-related customer support cases
• Diagnose and resolve issues related to Ignition configuration, scripting, and integration
• Collaborate with Tier 1 support to refine troubleshooting procedures
• Escalate unresolved issues to remote engineers with reproduction steps and logs
• Documentation & Standards:
• Develop and maintain configuration templates, deployment playbooks, and troubleshooting guides
• Keep detailed records of configurations and software changes
• Ensure support documentation is accurate and up to date

Required Qualifications

• 2–4 years of experience with Ignition SCADA (Perspective and/or Vision)
• Proficiency in tag configuration, Python scripting, alarms, and historian setup
• Understanding of PLC/RTU communication protocols (Modbus, MQTT, OPC-UA)
• Strong troubleshooting skills with a detail-oriented approach
• Experience with producing technical documentation

Preferred Qualifications

• Experience in agricultural automation or irrigation systems
• Knowledge of wireless telemetry technologies (LoRa, cellular)
• Familiarity with Git/version control and QA workflows
• Experience with REST API integrations