Job Title: Quality Associate (QA Tester)
Job Description
- The Quality Associate (QA Tester) provides short-term quality assurance support for Walk
- Me digital adoption solutions embedded within Quality Systems.
- This role focuses on testing in-application guidance to ensure accuracy, usability, compliance, and readiness for release in GxP-regulated environments.
- The QA Tester works closely with Walk
- Me developers and Quality System stakeholders to execute test scenarios, document defects, and verify that Walk
- Me content performs as intended across supported systems and environments.
Responsibilities
- Execute quality assurance testing of WalkMe content, including Smart Walk-Thrus, SmartTips, ShoutOuts, Launchers, and Checklists, in Quality Systems test and sandbox environments.
- Validate WalkMe behavior against defined requirements, business rules, and intended user workflows to ensure content performs as designed.
- Perform regression testing to confirm that new or updated WalkMe content does not negatively impact existing in-application guidance.
- Identify, document, and clearly communicate defects, usability issues, and performance concerns to WalkMe developers and relevant stakeholders.
- Verify selector stability, conditional logic, triggers, and visibility rules across supported browsers and system states.
- Confirm that WalkMe content aligns with standard operating procedures (SOPs), work instructions, and quality expectations in regulated environments.
- Support go/no-go readiness decisions by providing clear QA feedback and test results prior to production releases.
- Maintain clear, complete, and auditable QA documentation, including test cases, test results, and defect tracking records.
- Participate in walkthroughs, defect triage discussions, and release planning meetings as needed to support timely and high-quality releases.
- Follow defined testing workflows and execute test steps after a walkthrough or by using written test cases.
- Navigate and test within web-based applications to validate end-user experiences and workflows.
- Capture defects with sufficient detail, including steps to reproduce, expected versus actual results, and relevant screenshots or logs, to enable developers to take effective action.
Essential Skills
- Experience performing QA or user acceptance testing (UAT) for software, digital tools, or enterprise systems.
- Strong attention to detail and the ability to follow structured test scenarios and workflows.
- Familiarity with regulated or compliance-driven environments such as GxP, Quality Systems, or validated systems.
- Ability to clearly document issues, including detailed reproduction steps and expected versus actual results.
- Strong communication skills and comfort working in a cross-functional, matrixed team environment.
- Basic UX/UI familiarity or foundational analytical skills to understand user interactions and system behavior.
- Understanding of high school-level algebra concepts and how variables function within Boolean logic.
- Ability to follow defined workflows and execute testing steps after a single walkthrough or by following written test cases.
- Comfort navigating and testing within web-based applications.
- Documentation and issue tracking skills, with the ability to clearly capture and describe defects.
- Bachelor’s degree or equivalent practical experience preferred.
Additional Skills & Qualifications
- Prior experience testing WalkMe content or other in-application guidance or digital adoption tools.
- Exposure to Quality Systems such as quality management systems (QMS), document management, training systems, or change control platforms.
- Basic understanding of UI/UX concepts and end-user workflows.
- Experience working in Agile or ticket-based workflows using tools such as JIRA or similar issue tracking systems.
- Experience with JIRA or demonstrated ability to use comparable tools to document and track issues effectively.
- Comfort updating variables based on provided data, even if not responsible for building new configurations.
Work Environment
This role operates within a Quality Systems and GxP-regulated environment, focusing on digital adoption solutions integrated into web-based applications. The QA Tester works closely with WalkMe developers and Quality System stakeholders in a collaborative, cross-functional, and matrixed setting.
Work is primarily performed in test and sandbox environments using standard QA and issue tracking tools such as JIRA or similar platforms. The position involves structured workflows, documented test cases, and participation in walkthroughs, defect triage, and release planning activities. The environment emphasizes compliance, documentation quality, and consistent, methodical testing practices.
Job Type & Location
This is a Contract position based out of Los Angeles, CA.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jun 22, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions.
We help visionary companies advance their engineering and science initiatives through
access to specialized experts who drive scale, innovation and speed to market.
With a network of almost 30,000 consultants and more than 4,500 clients across the U.S.,
Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.
If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.
Massachusetts Lie Detector
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI)
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.
