We are seeking an experienced, commercially minded Branch Manager to lead, develop, and scale our Detroit Midwest Branch.
This role is tailored for a high-performing logistics professional who seamlessly blends strong commercial instincts with operational leadership excellence. You are someone who intimately understands how to grow a branch, cultivate client relationships, drive P&L profitability, inspire teams, and ensure flawless operational execution.
If you thrive in a fast-paced international logistics environment and are motivated by autonomy, accountability, and business growth, this platform offers the opportunity to make a massive impact.
Key Responsibilities
As Branch Manager, you will hold full P&L responsibility for the Detroit Midwest office, shaping business growth and operational success.
Commercial Leadership
- Drive branch growth through strategic business development and account expansion.
- Build and manage your own sales pipeline and target account portfolio.
- Develop long-term client relationships while identifying new market opportunities.
- Negotiate competitive rates with clients, carriers, vendors, and international agents.
- Support and contribute heavily to RFQs and strategic customer opportunities.
Operational Excellence
- Lead daily branch operations across air, ocean, and domestic freight activities.
- Ensure operational efficiency, strict compliance, profitability, and service excellence.
- Oversee end-to-end shipment processes, customs-related coordination, documentation, and execution.
- Monitor branch performance, profitability margins, and continuous process improvements.
- Audit operational files to ensure quality, compliance, and timely issue resolution.
Leadership & Team Development
- Lead, mentor, and develop a high-performing operations team, including remote employees.
- Foster a collaborative, accountable, and communication-driven workplace culture.
- Conduct regular team meetings, coaching sessions, and annual performance reviews.
- Step into operational workflows when needed to support the team and honor customer commitments.
- Partner closely with executive leadership to implement overarching strategic objectives.
Analytics & Business Performance
- Manage branch reporting, monthly financial closings, and operational KPIs.
- Utilize internal systems and reporting tools to support data-driven decision-making.
- Ensure profitability and operational performance perfectly align with company goals.
What You BringRequired Experience
- Minimum 2+ years of sales or commercial management experience within freight forwarding or logistics.
- Minimum 3+ years of operations leadership, supervisory, or team lead experience.
- Strong, comprehensive understanding of international freight forwarding operations (Air & Ocean).
- Solid knowledge of customs brokerage and import/export procedures.
- Proven experience managing profitability, P&L, and operational performance.
Key Skills
- Strong business development, hunting, and negotiation skills.
- Proven leadership and people management experience.
- Excellent communication and stakeholder management abilities.
- Strong analytical thinking and a problem-solving mindset.
- Ability to prioritize effectively in a fast-moving, dynamic environment.
- Top-tier organizational and time-management skills.
Preferred Qualifications
- College degree preferred.
- Logistics or sales-related certifications/training are a distinct advantage.
- Additional language skills are a plus.
- Strong proficiency in Microsoft Office and O365 (Excel, SharePoint, PowerPoint).
What We Offer
We believe great people build great businesses. We invest heavily in our talent and create an environment where experienced professionals have the autonomy to make meaningful contributions.
- Competitive base salary package
- Performance-based bonus program
- Comprehensive benefits package
- Career growth opportunities within a stable, global organization
- Entrepreneurial environment with high visibility and true ownership
- A collaborative, interconnected international logistics network
Schedule: Full-time, Monday to FridayLocation: Detroit, MI Area (Midwest Region)
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Pay: $125,000.00 - $150,000.00 per year
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Education
Experience
- Sales within freight forwarding: 2 years (Required)
- leadership: 3 years (Required)
- managing profitability: 3 years (Required)
Language
- additional languages are a plus (Preferred)
Work Location: In person
