Fresh- Personal Shopper

About Us

We’re FreshDirect. Since 2002, we’ve offered the best selection of fresh food and proudly pioneered online grocery shopping. From our state-of-the-art Bronx facility, we deliver to the greater New York City metropolitan area with seasonal service to eastern Long Island and the Jersey Shore.

FreshDirect is committed to building a better food system by connecting people with the highest-quality, freshest food possible through a best-in-class delivery experience. We achieve this through higher standards, sustainable and local sourcing, and a deep commitment to our customers and communities.

The Role

The Fresh Personal Shopper is responsible for picking, scanning, and packing produce items while ensuring only the highest-quality products are selected and properly protected for customers. Previous produce or quality assurance experience is a plus.

What You’ll Do

• Pick, scan, and pack produce items for customer orders.
• Ensure all produce meets FreshDirect’s high quality standards.
• Follow Safe Food Practices specific to the department.
• Assist with housekeeping tasks within the department.
• Maintain strong safety, quality, cleanliness, and productivity standards.
• Audit produce for quality as needed.
• Support team members and maintain a strong team-oriented mindset.
• Lift up to 50 lbs as required.
• Stand or walk 6–10+ hours per shift.
• Perform motions such as bending, twisting, squatting, reaching, pushing, and pulling.
• Work safely around FDA-approved cleaning chemicals, loud noises, and flashing lights.
• Work in cold environments: -10°F (freezer) and 32–40°F (refrigerated areas).
• Work in wet and cold conditions.
• Work flexible schedules including nights, weekends, and holidays.
• Use tools and equipment such as box cutters, electric pallet jacks, and other machinery.
• Work in other business areas as needed.

What You’ll Bring

• Customer-focused mindset.
• Strong commitment to product quality.
• Previous produce or quality assurance experience (preferred).
• Ability to work weekends and holidays.
• Ability to work overnight or early-morning shifts (varies by department).
• Comfortable working in a warehouse/production environment.
• Ability to meet production and accuracy standards in a fast-paced environment.
• Ability to stand/walk for long periods.
• Ability to push, pull, squat, twist, kneel, reach, turn, and bend.
• Ability to lift at least 40 lbs intermittently during shifts.
• Ability to work 8–12 hour shifts based on business needs.
• Comfort working in temperatures between 35°F and 70°F.
• Required to wear oil- and slip-resistant shoes.
• Alignment with company values and culture.

What You’ll Love About Working Here

FreshDirect thrives on teamwork and innovation. Our state-of-the-art facility, passionate teams, and evolving technology help us deliver the highest-quality food experience. We support our employees through:

• On-the-job training
• Team-building activities
• Workplace recognition
• Opportunities to connect with our suppliers

Salary

$16.50 per hour

Specific compensation may vary based on skills, experience, and additional factors.

Total Rewards & Benefits

• Flexible and generous paid time off
• 20% discount at FreshDirect.com plus discounted items at the employee market
• 24-hour FreshDirect shuttle between Bronx HQ and the subway
• Regular employee events and barbecues

Our Culture

FreshDirect embraces an in-office culture built on collaboration, teamwork, and innovation. We value employees who thrive in a shared workspace where engagement and connection drive performance. Many of our leaders have grown their careers internally, demonstrating our commitment to advancement and development.

Equal Opportunity

FreshDirect, LLC and its affiliates are proud to be equal opportunity employers. We do not discriminate based on race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other protected status.

Disclaimer

The above statements reflect the general nature and level of work for this role. They are not an exhaustive list of duties, responsibilities, or skills required. Role expectations may change based on business needs.

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