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hinge-health
We are seeking a Business Systems Analyst to join our Finance Systems team, to support and improve our core finance applications, with a primary focus on NetSuite and Zip. In this role, you’ll split your time between day-to-day operational support and larger cross-functional projects that enhance our Procure-to-Pay, Order-to-Cash, and Record-to-Report processes.
You’ll work closely with Strategic Finance, Revenue Operations,, Accounting, Procurement, Supply Chain, Data Science, and IT to translate business needs into scalable, well-controlled systems and workflows. This is a critical role that will directly shape how Hinge Health’s finance organization operates as we scale our hypergrowth public company.
You will work at the intersection of finance domain expertise and technical implementation, partnering with the operational teams, engineering teams, and finance stakeholders to build a world-class financial systems foundation.
What You’ll Accomplish In your first 3 months Build a deep understanding of Hinge Health’s Procure‑to‑Pay, Order‑to‑Cash, and Record‑to‑Report processes and how they map into NetSuite and Zip. Take ownership of day‑to‑day support for NetSuite and Zip, including triaging user issues, executing configuration updates, and managing permissions.
Document current finance systems processes, configurations, and key integrations to establish a clear baseline for future improvements.
In your first 6 months Partner with Accounting, Procurement, Supply Chain, and Revenue Operations to streamline Zip intake, approval, and payment workflows (e.g., vendor onboarding, purchase requests, contract approvals, vendor payments) while maintaining alignment with finance policies and controls.
Enhance NetSuite configuration across core finance modules (e.g., vendors, items, PO and invoice flows, journal entries, basic workflows/scripts) to reduce manual work and improve data quality. Collaborate with stakeholders to define and deliver reporting and dashboards that increase visibility into spend, purchasing cycle times, accruals, and other key finance metrics.
Contribute to systems projects across the full lifecycle: discovery, requirements, design, testing, deployment, change management, and post‑launch support. In your first year Serve as a go‑to partner for Finance and cross‑functional teams on how to translate business needs into scalable systems designs and well‑controlled workflows.
Lead initiatives to tighten SOX‑aligned controls, close process gaps, and improve audit readiness across finance systems. Help shape the roadmap for integrations between NetSuite, Zip, and adjacent systems (e.g., HRIS, T&E, contract management, data warehouse/BI), working closely with IT/Engineering.
Champion best practices, training, and documentation so finance stakeholders can adopt new capabilities confidently and maintain high‑quality transactional data at scale.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities.
If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@ hingehealth.com " emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center.
To verify an email from our recruiting team, forward it to security@hingehealth.com .
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