Customer Care Agent

Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. Through customized lending solutions, competitive rates, and personalized support, our mission is to simplify the lending process and help our clients achieve financial well-being.

We are committed to making credit more affordable and accessible; backed by a culture grounded in compliance and ethics, and technology built around the people we serve.

We are growing quickly, and we are looking for new collaborators to help us reach the next level. If you want to join a forward-thinking, rapidly growing organization where helping people is the number one goal, we want to hear from you.

Above Lending is seeking a dedicated and experienced Customer Care Agent to join our team. As a Customer Care Agent, you will play a crucial role in ensuring our customers receive exceptional service and support regarding their accounts and loan products. You will be responsible for assisting customers with payments, navigating their accounts, and facilitating any necessary account changes.

This position requires effective communication skills, critical thinking abilities, and a strong focus on customer satisfaction.

This is a full-time position, working hybrid based out of our office in downtown Chicago, IL. We are actively seeking candidates that can work from 10:00am - 7:00pm CT.