AP & T&E Manager — Bangalore Finance Operations

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

That means you have an outsized opportunity to shape how the global economy operates. About Finance Operations Stripe’s Bangalore Finance Operations (BFin) centre is a hub for high-quality financial operations execution.

The BFin team partners closely with Stripe’s global functional finance leaders — including the global heads of Accounts Payable, Payroll, Monetization Operations, Accounts Receivable, and FinOps Strategic Enablement — to deliver reliable, scalable, and controlled finance operations.

BFin is the execution engine: we process at volume, maintain quality, surface defects, and partner with global teams to continuously improve.

The Role

• As the AP & T&E Manager in Bangalore, you will own day-to-day operational delivery across two core Fin
• Ops workstreams: Accounts Payable and Travel & Expense.
• You will directly manage a team of AP and T&E specialists, ensuring consistent SLA performance, high processing quality, and strong controls compliance across both functions.
• This is a hands-on people management role.
• You’ll set daily priorities, manage team capacity, and resolve escalations — while maintaining close partnership with Stripe’s global AP functional team.
• You own local execution quality and serve as the Bangalore execution interface for both workstreams.
• When you identify process defects or systemic issues, you escalate clearly and partner with global functional leads on the fix — but the day-to-day delivery belongs to you and your team.
• What You’ll Do
• Lead and Develop a High-Performing Team
• Directly manage a team of AP and T&E specialists; set clear expectations, run structured 1:1s, and build individual development plans aligned to BFin performance standards
• Hire for open roles within your function; assess candidates rigorously against the operational and behavioural standards required for high-volume finance operations
• Create a culture of accountability, accuracy, and continuous learning within the team — model the attention to detail you expect from others
• Manage team capacity and coverage across AP and T&E workstreams, anticipating volume fluctuations and planning headcount and scheduling accordingly
• Own AP Execution
• Oversee end-to-end accounts payable processing: invoice receipt, PO matching, approval routing, payment run execution, and multi-currency, multi-entity reconciliation
• Maintain payment accuracy and timeliness; manage exception handling queues and ensure aged items are resolved promptly within agreed SLAs
• Own vendor communication for payment status, dispute resolution, and statement reconciliation; maintain professional and accurate vendor relationships
• Ensure AP processing consistently meets quality thresholds and SLA commitments defined in partnership with the global AP functional lead
• Own T&E Execution
• Manage end-to-end T&E operations: expense report review and processing, corporate card administration, out-of-policy item handling, and reimbursement cycle management
• Enforce Stripe’s T&E policy consistently in day-to-day processing decisions; handle employee escalations with good judgement and clear policy grounding
• Partner with Payroll where T&E reimbursement intersects with payroll processing cycles; ensure your team’s outputs are clean and timely to avoid downstream rework
• Monitor T&E processing metrics and flag recurring policy violations, system errors, or volume anomalies to the global AP functional team for investigation and remediation
• Drive Quality and SLA Performance
• Own and report on team performance metrics: processing cycle time, error rate, SLA adherence, exception volume, and aging buckets across both AP and T&E
• Conduct root cause analysis on recurring processing errors; distinguish one-off mistakes from systemic defects, and escalate patterns to the global AP functional lead for process or system remediation
• Participate in continuous improvement initiatives led by the Fin
• Ops Strategic Enablement team; contribute operational insight to automation and AI-assisted processing projects that affect your workstreams
• Maintain a clear picture of team quality week-over-week and communicate status proactively to the Head of BFin before issues become surprises
• Partner with Global Functional Teams
• Serve as the primary Bangalore execution point of contact for Stripe’s global AP functional organisation; communicate volume, performance data, defect patterns, and capacity needs regularly
• Translate process direction and policy updates from global functional leads into clear, documented operating procedures for your team; ensure adoption is real, not just acknowledged
• Escalate process defects and system issues promptly and with precision — you own identifying the problem and its operational impact; the global functional team owns the remediation design
• Represent the Bangalore AP and T&E workstreams in global Fin
• Ops operating cadences and cross-functional planning discussions as needed
• Steward Controls and Compliance
• Ensure all AP and T&E processes operate within Stripe’s SOX control framework; maintain procedure documentation at the level of detail required for internal and external audit
• Perform and sign off on periodic control attestations within your scope; support Internal Audit and the global AP team during audit fieldwork as needed
• Proactively identify control gaps in day-to-day operations and escalate to the global AP functional lead and Head of BFin for remediation planning

Who You Are

• We’re looking for someone who meets the minimum requirements to be considered for the role.
• If you meet these requirements, you are encouraged to apply.
• The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 12–14 years of experience in accounts payable, T&E, or broader finance operations in a high-volume environment; you understand the full AP lifecycle from receipt to payment
• 8+ years of direct people management; you know how to set expectations clearly, develop individuals, and hold a team accountable without micromanaging
• Deep end-to-end AP process knowledge: invoice lifecycle, PO matching, exception handling, payment run execution, and controls
• Hands-on experience with enterprise ERP platforms (SAP, Oracle, NetSuite, or Workday) and T&E tools (Concur, Expensify, or similar)
• Direct experience operating in a SOX-controlled finance environment; solid understanding of AP controls and what "audit-ready" looks like in practice
• Working experience with AI tools in a finance operations context — using AI-assisted processing, automation tooling, or AI productivity tools as part of day-to-day operations

Preferred Qualifications Metrics-driven

• a track record of building and owning operational dashboards; you use data to surface problems and communicate team performance, not just report status
• Experience at a high-growth technology company or fintech
• Experience contributing to automation or AI implementation projects within Finance Operations (beyond personal usage — you helped design, test, or roll out the improvement)
• Clear and proactive communicator: able to work effectively across time zones with global functional teams; you surface problems early, write clearly, and do not need to be chased for status
• What Makes This Role Exciting
• You’ll manage two of the most operationally dense workstreams in BFin
• AP and T&E together touch nearly every corner of Stripe’s vendor and employee spend, and your team’s accuracy and consistency directly supports Stripe’s financial integrity
• You’ll be embedded in a global Fin
• Ops organisation that is actively investing in process quality, automation, and AI-assisted operations — there is real, near-term scope to improve how work gets done in your workstreams
• You’ll have close proximity to Stripe’s global AP functional leadership and a direct line to the Head of BFin — your defect escalations get heard and acted on, and you’ll see the improvements land
• You’ll build a team and establish the operating standards for AP and T&E execution within BFin — this is a chance to define what great looks like, not inherit it
• Stripe is at a scale and growth stage where operational excellence in AP and T&E has real consequence — audit readiness, payment accuracy, and expense compliance all depend on you getting this right