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instacart
We’re transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community.
We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview
Develop and maintain strong relationships with advertisers, managing all aspects of the sales cycle. Conduct a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment. Create sales collateral, case studies, and custom ’stories’ to effectively communicate the benefits of Instacart’s platform to CPG advertisers.
Meet and exceed key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage. Utilize SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing. Ensure accurate contact mapping within the book of business and track contact movement updates.
Engage active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands’ businesses. Identify opportunities to standardize materials and processes to provide high-quality support at scale.
Deliver an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution. Collaborate with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses.
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