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ramp
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency.
We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
As a Payment Operations Specialist at Ramp, you will play a key role in supporting the day-to-day execution and efficiency of Ramp’s payment operations. You’ll partner closely with the Payments Operations Lead and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue resolution, and operational excellence.
This is a hands-on role focused on coordination, execution, and continuous improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational projects, and assisting with cross-functional initiatives that enhance Ramp’s payment systems and risk management processes.
2–4 years of experience in Payment Operations, Financial Operations, Treasury Operations, or a related function. Working knowledge of ACH, wire transfers, and card payment systems; familiarity with NACHA and SWIFT standards a plus. Experience using and building with AI tools to enhance productivity, streamline workflows, or support operational decision-making.
Strong attention to detail and comfort handling complex reconciliations or operational workflows. Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills; able to coordinate across teams and document processes clearly. Analytical and problem-solving mindset with a focus on data accuracy and continuous improvement.
BA/BS degree or equivalent experience. Nice-to-Haves Experience working in fintech, payments, or high-growth startup environments. Familiarity with SQL or basic data analysis tools for investigating issues or building reports. Exposure to risk or compliance operations. Experience with customer support systems (e.g., Zendesk, Salesforce) Benefits available to all full-time Ramp employees (Global)
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We surface this role because it matches profiles like yours, not because we vet the employer. Always confirm the pay, location, and remote details on ramp's official site before you apply.