Associate- Corporate office

• Associate-Corporate Relations

Location: Bengaluru

Department: Corporate Relations Office

Employment Type: Full-Time

About the Role

We are looking for a dynamic, service-oriented, and highly professional Associate – Corporate Relations to support stakeholder engagement, relationship management, service coordination, and administrative operations.

The ideal candidate should possess exceptional communication skills, strong attention to detail, and a customer-first mindset gained through hospitality, luxury service, aviation, or premium customer-facing environments.

Key Responsibilities

• Act as the first point of contact for stakeholder communication and service requests.
• Ensure timely and professional responses to stakeholder inquiries.
• Maintain positive stakeholder relationships through consistent follow-ups and service excellence.
• Coordinate meetings, appointments, and stakeholder interactions.
• Manage onboarding activities, documentation collection, and communication workflows.
• Track service requests and ensure closure within agreed timelines.
• Escalate unresolved concerns through established channels.
• Maintain accurate records, communication logs, trackers, and stakeholder databases.
• Prepare meeting notes, reports, and status updates.
• Coordinate with internal teams including Operations, Finance, Compliance, and Administration.
• Draft professional emails, updates, and stakeholder communications.

Candidate Profile

• Bachelor’s Degree in any discipline.
• 0–2 years of experience in Hospitality, Guest Relations, Front Office, Concierge, Aviation Services, Luxury Retail, Customer Success, or Client Servicing.
• Excellent verbal and written English communication skills.
• Strong interpersonal and stakeholder management abilities.
• Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).

Preferred Background

5-Star Hotels, Guest Relations, Front Office Operations, Concierge Services, Airline Customer Service, Premium Customer Experience Roles.

Desired Skills

Stakeholder Management, Client Relationship Management, Customer Experience Management, Corporate Communication, Business Communication, Service Coordination, Administrative Operations, CRM Management, Follow-up & Closure Management, Documentation & Reporting, Calendar Management, Problem Solving, Conflict Resolution, Attention to Detail, Professional Etiquette.

LinkedIn Keywords

Guest Relations, Front Office, Concierge, Hospitality Executive, Guest Service Associate, Customer Service Executive, Client Servicing, Customer Experience, Relationship Executive, Stakeholder Management, Corporate Relations, Customer Success, Service Coordination, Business Communication, CRM, Hospitality Operations.