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QAD
A leading SaaS provider in the UK is looking for a Senior Customer Service Manager to enhance customer satisfaction and retention. In this fully remote role, you will manage a selected group of customers, ensuring effective communication and monitoring their journey with QAD's solutions.
The ideal candidate has 8+ years of experience in enterprise-level software accounts, strong analytical skills, and a data-driven approach. This position requires strong relationship-building skills and the ability to maintain a positive attitude under pressure. Occasional travel may be required.#J-18808-Ljbffr
Salary: GBP 48000 - 72000 per year
Experience: 5 years required
Matched to your profile
We surface this role because it matches profiles like yours, not because we vet the employer. Always confirm the pay, location, and remote details on QAD's official site before you apply.