Entry-Level Technician

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JOB SUMMARY

This individual is responsible for providing the best in patient care and assisting with eye examinations. LOCATION: 1919 State St. New Albany, IN

EDUCATION AND EXPERIENCE

High school diploma or equivalent required. One or more years of experience working in a medical setting preferred. One or more years of experience in the optometric or ophthalmic field preferred.ESSENTIAL SKILLS AND ABILITIES: Strong communication and interpersonal skills. Empathetic personality with concern for patients’ needs. Strong organization with attention to detail. Ability to work as a team member.

Demonstrated computer literacy.

RESPONSIBILITIES

• Communication and Patient Care Acquaints all new patients with office procedures to which they will be exposed.
• Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests.
• Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.
• Performs accurate and consistent documentation and measurement tasks.
• Maintains practice standards of sterile technique and infection control.
• Determines which patient should be taken next from the waiting room to have testing initiated.
• Escorts all patients from the waiting room for data collection.
• Advises patients as to who will see them following testing and makes patients comfortable during wait.
• Maintains a smooth flow of patients to the physician, altering the test sequence as required.
• Instrument Maintenance
• Troubleshoots instruments as necessary.
• Replaces bulbs.
• Checks connections.
• Reports instrument issues to Lead Ophthalmic Technician in a timely manner.
• Administrative
• Seeks guidance from more senior staff as necessary, never performing beyond capabilities.
• Maintains cleanliness in exam and procedure rooms.
• Maintains back up levels of stock in exam and procedure rooms.
• Performs other duties as required.

Physical Demands and Work Environment

This position operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear and communicate with customers. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee frequently accesses all areas of the building.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Dr. Black’s Eye Associates properties are tobacco/vape free environmentsEye Associates of Southern Indiana is an Equal Opportunity Employer and participates in the E-Verify program.

Applicants who need an accommodation during the hiring process can request support by contacting our team at any time.

We may utilize AI‑enabled tools to assist with certain stages of our recruitment process in order to support efficiency and fairness. All applications are reviewed by human staff, and all hiring decisions are made solely by our qualified hiring team.