Internship - Procurement & Sales IT Application Support

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Role Overview

As a Procurement & Sales L1 Application Support Intern, you will support the backbone of our supply chain operations. You will be responsible for assisting users across the Source-to-Pay (S2P) and Lead-to-Cash (L2C) lifecycles. This role is ideal for someone who wants to understand how a global business on sales and procurement area using SAP S/4HANA.

Responsibilities

• L1 Ticket Management: Monitor the IT helpdesk queue and provide initial troubleshooting for Finance users regarding SAP login issues, Fiori tile access, and transaction errors
• First-Line Support: Act as the initial point of contact for global users facing issues with Purchase Orders (PO), Sales Orders (SO), and Outbound Deliveries
• Procurement Support (MM): Troubleshoot issues related to requisition approvals, goods receipts (GR), and invoice verification errors
• Sales & Distribution Support (SD): Help resolve issues with pricing conditions, shipping points, and billing document generation
• Documentation: Update and maintain "Standard Operating Procedures" (SOPs) and training manuals for end-users

Requirements

• Education: Currently pursuing or recently graduated with a degree in Business Information Systems, or related
• Process Knowledge: A foundational understanding of procurement and sales process
• Technical Aptitude: High comfort level with complex software; advanced Excel skills (VLOOKUPs, Pivot Tables) are essential
• Analytical Thinking: Ability to trace a financial error back to its source (e.g., why a payment didn't post)
• Customer Service: Excellent communication skills and a "help-desk" mindset to support stressed users during month-end closing

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.