Dental Surgery Assistant

Role and

Responsibilities

• Assist dental surgeon(s) in all forms of dental treatment.
• Attend to all patients seeking treatments and/or making inquiries at the clinic promptly and courteously.
• Maintain and ensure the cleanliness of the clinic and treatment room.
• Maintain dental equipment and instruments in good working condition.
• Discharge patients by dispensing medication, collecting payment, and scheduling of next appointment.
• Send, receive and monitor cases that are sent to the dental laboratory.
• Ensure a high standard of infection control
• Attend to enquiries from various platform WhatsApp, social media, and phone calls into appointments and clinic visits
• Guide patients through their first visit and consultation process, ensuring a smooth experience
• Present treatment plans and support case acceptance through clear explanation of procedures and costs
• Handle financial discussions including payment options and arrangements
• Manage patient records and ensure accurate documentation in the system
• Maintain tracking sheets and monitor enquiry-to-conversion performance
• Coordinate follow-up appointments and ensure continuity of care
• Work closely with dentist and all team members to support overall patient journey and outcomes

Requirements

• Positive attitude and willingness to learn
• Good communication and interpersonal skills
• Relevant experience of 1-2 years is preferred
• If you are passionate about healthcare and enjoy working in a team-oriented environment, we would love to hear from you!5 days work week, (weekday + weekend)
• Conducive working environment