- Job title: Executive, Operations
- Location: Dubai Reporting to: Senior Lead, Operations
- About noon
- We’re building an ecosystem of digital products and services that power everyday life across the Middle East - fast, scalable, and deeply customer-centric.
- Our mission is to deliver to every door every day.
- We want to redefine what technology can do in this region, and we’re looking for an Operations Executive who can help us move even faster.noon’s mission: Every door, every day.
About noon FoodNoon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and offering flexibility for the food and beverage industry in the Middle East.noon Food is expanding its ecosystem through Dine Out, strengthening restaurant partnerships and unlocking more value for both merchants and customers, while enabling users to discover and access offers across F&B venues in the UAE.
What You'll Do
- Team noon has some of the fastest, smartest, and hardest-working people we've encountered.
- With a young, aggressive, and talented team, we're driving major missions forward.
- We are looking for a driven and detail-oriented Operations Executive to join the Noon Dine Out team and own the end-to-end onboarding of restaurant partners onto our Food platform.
- This is a client-facing, cross-functional role that sits at the intersection of operations, product, and restaurant experience.
- You will be responsible for taking a newly signed restaurant from contract stage through to a fully live, trained, and monitored deployment, and ensuring the experience is seamless for both the venue and their customers.
- Manage the full restaurant onboarding lifecycle, from onboarding through to deployment, staff training, and post-launch monitoring.
- Work closely with the Product and Tech teams to escalate and follow up on technical issues until resolution.
- Lead partner training sessions at restaurant venues, covering the customer journey and best practices for adoption.
- Collect and relay structured feedback from partners to inform product development.
- Partner with Sales representatives to ensure a smooth handoff from signed client to active deployment.
- Monitor post-deployment metrics.
- Maintain accurate records of each deployment, including client communications, testing outcomes, and training completion.
- What you’ll need1–3 years of work experience in operations, account management, customer success, or a related field.
- Strong communication skills - you can translate technical concepts clearly to non-technical restaurant staff, and relay operational feedback accurately to internal tech teams.
- Highly organized with sharp attention to detail - you catch errors and don't let things fall through the cracks.
- Proactive and solution-oriented - you identify potential issues before they become problems and take ownership of resolving them rather than waiting to be directed.A natural coordinator who can manage multiple stakeholders - clients, sales teams, tech teams, simultaneously without losing momentum on any front.
- Comfortable working in the field, including visiting restaurant venues for deployments and training sessions.
- Calm under pressure and adaptable - restaurant environments are dynamic, and deployments don't always go to plan.A genuine interest in technology, hospitality, or fintech is a plus.
- Who will excel?
- We’re looking for people with high standards, who understand that hard work matters.
- You need to be relentlessly resourceful and operate with a deep bias for action.
- We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.
