IT Systems Analyst - Atlassian Cloud

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable?

Join our Team!

Join us as an IT Systems Analyst – Atlassian Cloud at Dedalus, one of the World’s leading healthcare technology companies, with our Team in Chennai to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieveAs an IT Systems Analyst – Atlassian Cloud you will play a key role in supporting change management projects and solve business problems using information technology.

You will work collaboratively across all departments of the organization and serve as a Change Agent, who identifies organizational improvements needed, design systems to implement those changes, and train and motivate others to use the related information systems (e.g. tools like JIRA) and you will be making a profound impact throughout the healthcare sector.

You will:

As a member of the Global Atlassian Governance Team, you will be responsible for the Atlassian tool landscape at Dedalus (Jira, Confluence) and play a key role in the migration from the current Data Center environment to the Atlassian Cloud platform.

Administer, configure, and continuously enhance the global Atlassian Cloud toolstack to ensure optimal scalability. Implement new use cases within Atlassian Jira, including requirements analysis, documentation, and end-user training.

Take the next step towards your dream careerAt Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential

Requirements

• Experience with Atlassian tools (Jira / Confluence) as an end user or ideally already Atlassian Cloud administration experience.
• Understanding of IT-Infrastructure and IT Services
• Familiar with project management approaches, tools, and phases of the project lifecycle
• Knowledge of Agile development practices like Scrum and Kanban
• Desirable

Requirements

• Design, develop, deliver, and manage process implementations and associated trainings in close alignment with process management stakeholders.
• Take full ownership of assigned projects and ensure timely, high-quality delivery of project outcomes.
• Provide 1st and 2nd level support for Atlassian tools and related services.
• Experience with the Jira REST APIExperience with Python, SQL, REST, Git
• We are Dedalus, come join us
• Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
• Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.
• Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary.
• For this reason, we are so proud of doing our very special jobs each day.
• Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.
• We are the people of Dedalus.
• Application closing date: 30th June 2026Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace.
• We recognise that we have improvements to make. and, on this journey, we must remain authentic and realistic but also ambitious.
• Our diversity & inclusion commitment
• Dedalus Global
• Life Flows Through Our Software